Accurate, visionary, and thought-provoking insight into issues that impact your business.
April 16, 2020 With so many aspects to consider- technology, politics, talent, environmental constraints, etc.- F&A BPO buyers must take a holistic approach when it comes to
April 6, 2020 From pilot tests to "bot bashing" -- How TD Bank integrates digital associates in the workplace
April 1, 2020 This report analyzes and rates 13 digital associates products across innovation, execution, and voice of the customer criteria.
March 27, 2020 COVID-19 has created a burning platform for finance leaders to embrace analytics and AI for the best chance of success.
March 23, 2020 Decentralized teams from the tech giants have developed approaches and technology stacks that every enterprise should consider to help them to move more teams
March 19, 2020 This report analyses publicly announced ITMS and BPO contracts in Q4 2019 by region, service types, key verticals, main vendors and digital services.
March 6, 2020 Recently, HFS talked with Redwood Software about its decision to move away from “RPA” as its preferred focus area and move forward with “finance Redwood
February 27, 2020 A recent HFS executive roundtable supported by Celonis, held in February 2020 in London’s Ritz Hotel, brought finance and accounting (F&A) leaders from with
February 20, 2020 Definitions and key techniques used by process mining experts today, with one fundamental underlying principle – data is the foundation of a business process.
February 20, 2020 Here we outline the implications of Accenture’s acquisition of Sierra-Cedar in the Workday services market.
February 11, 2020 In this POV we outline how customers and service providers can capitalize on market opportunities in the Workday services market in 2020.
January 30, 2020 This report evaluates how well 17 RPA software companies are supporting and enabling their clients to scale their automation programs and drive real change.
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