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Data Viewpoint

The $600 billion self-insured market being ignored by service providers at their own peril

Service providers remain aligned with commercial insurance that is declining while not investing in growth segments.

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Market Vision Paper

Generative AI could provide the tipping point that obliterates the people-centric outsourcing model

Advancing AI technologies are poised to shake up the outsourcing world.

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Highlight Report

Accenture places Metaverse “core to success for enterprise”—yet investment lags

Accenture names the metaverse one of the five key forces of change every enterprise must harness, but enterprise investment lags.

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Point of View

Goodbye, Top 10s. Hello, HFS Horizons!

The 2023 HFS research agenda aims to help enterprises align their strategy and investments around value.

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Data Viewpoint

Why are Global 2000 choosing SaaS?

SaaS brings speed, better UX, scale, and choice. However, less than 40% of Global 2000 get the value they expect. What gives?

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Point of View

Transforming media operations into a revenue engine

The next wave of opportunities for media firms will come in transforming operations.

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Point of View

Big banks can level the innovation playing field

Regulations and legacy weigh heavily on innovation at big banks. Here's how to level the innovation playing field.

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Highlight Report

“Unstoppable companies” need to adopt a new automation mindset

Market shocks highlight the value of designing to be “anti-fragile” — built not to shatter, but to benefit from shocks.

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Point of View

Learn from the SaaS choices of OneOffice™ leaders: Part seven—cloud database and data management

Seventh and final part of our series - 'Saas choices of OneOffice leaders' - covering cloud database and data management.

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Highlight Report

With ethical issues surrounding Pega, do you still want them in your ecosystem?

Pega has been ordered to pay damages for misappropriating Appian trade secrets. Will you still want them in your ecosystem?

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Point of View

The right questions helped Novuna close its digital capabilities gap, with Workato

How Novuna saved millions and revolutionized how it works, with an automation and integration platform with Workato at its heart.

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Market Analysis

HFS banking and financial services coverage, 2022

BFS enterprises need to go beyond functional digital to OneOffice™ and OneEcosystem™. Our 2022 research agenda covers how.

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