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Highlight Report

HFS Highlight: Cognizant magnifies its cloud muscles with its 6th acquisition: 10th Magnitude

Cognizant's continuous investment in cloud portfolio, further strengthens its position as one of the cloud leaders

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Point of View

Balance cost and quality for agile apps market success

The agile services market is punishingly competitive - we examine how buyers are scrutinising the value providers bring to their engagements.

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Point of View

Providers must shore up cloud talent in a $305+ billion market opportunity

While the pandemic pushed providers to lose alpha, cloud computing could step in to support the imbalance with the right talent pool.

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Point of View

Employ flexibility and integrity to woo enterprises with cultural affinity

What does cultural fit really mean? This article explores how providers can differentiate through the flexibility and integrity of their staff.

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Highlight Report

HFS Highlight: Zensar introduces ZenTrust and ZenCare to help clients through Covid-19

As clients wrestle with the uncertainty surrounding the Covid-19 pandemic, Zensar comes to the market with two new solutions to lend a helping hand.

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Market Analysis

Impact of COVID-19 on the Global IT/BPM Industry

The world changed overnight, and the new abnormal is here! We reached out to the global service provider community to understand how they reacted to the global

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Point of View

Sourcing teams must look for strong regional teams – Capgemini shores up capability in APAC with Whitesky Labs acquisition

Capgemini's acquisition of Whitesky Labs adds Salesforce and Mulesoft talent to help shore delivery in APAC.

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Point of View

Enterprise leaders serious about development quality need to stop paying lip service to agile

Advice from experienced agile managers on how to make the best of an agile development project.

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Point of View

Focus on fully delivering on your ambitious insurance vision, says industry voice of the customer research

Insights from the voice of the customer research conducted as a part of the HFS Insurance Top 10 report.

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Point of View

Clients must find partners with experienced talent pools to enjoy ServiceNow success

In this report we examine how finding the right partner with the talent and experience can drive real success.

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Point of View

Unisys unleashed: IT services incumbents should heed Unisys selling off its federal services business as a warning shot

Unisys recently announced the sale of it's federal services business - we take a look at how this risky strategy might unleash a new Unisys on to the market.

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Point of View

ServiceNow clients have spoken: Providers must sort out talent issues

Over the past 18 months we have talked at length with enterprise buyers about the trials and tribulations of ServiceNow implementations. One this is at the of

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