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Top 10 Report

HFS Top 10 Robotic Process Automation (RPA) Software Products 2020

This report evaluates how well 17 RPA software companies are supporting and enabling their clients to scale their automation programs and drive real change.

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Market Analysis

Early Q4 2019 Results Roundup

This report provides a fast overview into the first wave of financial results from the main service companies covering the calendar Q4 2019 period.

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Market Analysis

IT and BPO outsourcing contract renewal analysis—2020

HFS Research’s first-ever IT/BPO outsourcing contract renewal report. In this report, we analyze outsourcing contracts that are up for renewal in 2020.

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Point of View

IT needs to invest more in cloud 2.0 – with service partners playing a vital role

HFS looks at maturity in cloud computing. Which industries are betting big, the choice between containers and serverless, and where multi-cloud fits in.

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Point of View

Calling SIs, MSPs, and IT consultants: Google needs your domain expertise. Ramp up, engage, and build industrialized solutions

HFS examines what Google is doing to increase its chances of success with Google Cloud platform and some recent developments in its services partner ecosystem.

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Point of View

Unisys’ investment in security, automation and cloud capabilities moves the firm to stable growth, and should add them to your selection process

At a recent analyst event, we discovered how Unisys' strategy is paying off and helping the firm move back to stable growth.

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Top 10 Report

HFS Top 10 Insurance Services 2019

This report analyzes and rates 19 service providers serving the Insurance industry across innovation, execution, and voice of the customer criteria.

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Point of View

Are your IT systems working against you? BFS firms must address creaking IT as it comes under the spotlight.

Governments and corporate clients are putting more pressure on banks to sort creaking IT; they must act swiftly to avoid outcry and financial losses

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Market Analysis

State of Operations and Outsourcing 2019

The latest state of the operations and outsourcing survey results for 2019

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Point of View

You should think big with quantum computing!

The most pressing issue with quantum computing is the general public’s lack of understanding of what it can do and when it will be practical to use it. A to

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Point of View

Hexaware’s Mobiquity acquisition should change your digital design partner shortlist—here’s why.

This report examines the new capabilities and potential Hexaware's acquisition of Mobiquity and what this means for current and future clients.

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Point of View

Mphasis is the IT services industry’s hidden gem – Enterprise leaders must not skip past growing mid-tier firms

It’s a great time to be a mid-tier IT services firm. While the largest IT services firms are vying for big ticket “transformation” engagements and

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