Research & Insights

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Point of View

Keep your options open when it comes to public or private LLMs

When it comes to large language models, leaders should avoid hitching their wagons to any one approach.

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Competitive Intelligence

Globant: Service Capabilities for the Platform Economy, 2023

A look at how Globant performed in the HFS Horizons: Services for the Platform Economy, 2023.

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Competitive Intelligence

WNS: Service Capabilities for the Platform Economy, 2023

A look at how WNS performed in the HFS Horizons: Services for the Platform Economy, 2023.

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Competitive Intelligence

TCS: Service Capabilities for the Platform Economy, 2023

A look at how TCS performed in the HFS Horizons: Services for the Platform Economy, 2023.

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Competitive Intelligence

TaskUs: Service Capabilities for the Platform Economy, 2023

A look at how TaskUs performed in the HFS Horizons: Services for the Platform Economy, 2023.

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Competitive Intelligence

Teleperformance: Service Capabilities for the Platform Economy, 2023

A look at how Teleperformance performed in the HFS Horizons: Services for the Platform Economy, 2023.

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Competitive Intelligence

Cognizant: Service Capabilities for the Platform Economy, 2023

A look at how Cognizant performed in the HFS Horizons: Services for the Platform Economy, 2023.

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Competitive Intelligence

Accenture: Service Capabilities for the Platform Economy, 2023

A look at how Accenture performed in the HFS Horizons: Services for the Platform Economy, 2023.

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Horizons Report

HFS Horizons: Services for the Platform Economy, 2023

This Horizons report covers the leading service providers catering to born-digital platform businesses.

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Market Impact Report

The consumer goods and retail playbook for navigating disruption while driving innovation

Only 6% of consumer goods and retail executives say their companies focus on all the right initiatives.

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Highlight Report

IBM finds CEOs racing ahead of their teams in pursuit of $7 trillion GenAI prize

There’s a disconnect between the speed CEOs want to move and the ability of their enterprise to take advantage of GenAI.

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Point of View

The dos and don’ts and potential costs of GenAI

Uncover what you should and shouldn’t do when determining how to integrate GenAI into your business—and what to expect to pay.

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