Accurate, visionary, and thought-provoking insight into issues that impact your business.
August 20, 2020 KPMG International and HFS Research are pleased to share The Enterprise Reboot, a research report focused on driving tangible value from emerging technologies
August 3, 2020 How Sun Life uses RDA to eliminate customer service agents’ mundane work and improve CX
June 26, 2020 A comprehensive view of global retail and CPG trends and their impact on IT and business process services and technology change agents
June 17, 2020 Deloitte’s approach aligns business leaders for maximum impact
June 15, 2020 In this report we cover procure-to-pay process collaboration between DXC and Tradeshift
June 15, 2020 With technical debt and system complexity contributing to cumbersome processes, organizations need connective tissue across the disconnected systems that
June 12, 2020 A comprehensive view of global insurance trends and their impact on IT and business process services and technology change agents
June 3, 2020 This report spotlights six of the leading pure play firms specializing in RPA services
May 20, 2020 Microsoft announced its acquisition of Softomotive to enable citizen developers across its customer base.
May 14, 2020 The SBA prohibited lenders from using RPA. And there is one big lesson for practitioners to learn from this, namely that automation cannot live in a vacuum.
May 8, 2020 Power Automate, Microsoft’s Power Platform rebrand of Flow with newly added UI Flow for RPA, is now in general availability (GA).
May 4, 2020 Mars, Inc shares its response to today’s paradigm shock
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