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February 20, 2014 IBM was recently acknowledged as a part of the Winner’s Circle in HfS' Insurance BPO Blueprint partly due to its efforts at bringing in new levels of into
February 19, 2014 Mobile devices are steadily becoming the primary interface for the digital activities across our personal and professional lives.
February 14, 2014 This Blueprint is the first in a series where HfS redefines multi-process human resources outsourcing (HRO) from the consumer’s point of view. Innovation and
February 14, 2014 HfS comments on the recently published Federal Reserve Board and OCC guidance on the use of outsourcing providers, and specifically on the implications for all
February 13, 2014 This document examines CSC's Q4 2013 (Q3 FY 2014) quarterly results.
February 7, 2014 Slides from our February 6, 2014 webinar.
February 7, 2014 This document examines Fujitsu's Q4 2013 (Q3 FY 2013) results for its Technology Solutions Services business.
February 5, 2014 Process service delivery (PSD) methodologies play a crucial role in ensuring the successful outcome of BPO engagements.
February 5, 2014 This document examines Unisys Q4 2013 results.
February 4, 2014 In our inaugural Blueprint for the global insurance BPO market, HfS has evaluated the innovation and execution capabilities of service providers catering to L&A
February 3, 2014 Workday says its new UI and single code line offer streamlined usability and updates for workers and application owners, but questions exist if companies on can
February 2, 2014 This document examines Xerox's Q4 2013 results
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