Research & Insights

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Point of View

The dos and don’ts and potential costs of GenAI

Uncover what you should and shouldn’t do when determining how to integrate GenAI into your business—and what to expect to pay.

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Highlight Report

Krista makes security software deployment elementary with IBM Watson integration

Despite the hype, automating across the software development lifecycle takes more than a splash of generative AI.

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Market Impact Report

Digital differentiation for asset and wealth managers must focus on “better”—not just “more”

HFS surveyed 150 asset and wealth management leaders to understand the future of this changing sector.

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Point of View

Invest in the three HFS innovation Horizons to conquer consumer goods and retail disruption

RCPG firms should make strategic technology investments with a coherent focus on business outcomes.

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Highlight Report

Publicis Sapient converts better experience into improved health outcomes

Digital capabilities to address health outcomes through experience and engagement delivers real value to health consumers.

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Data Viewpoint

Amid headwinds, banks prioritize investment in data and compliance business services

Here are business services investment priorities and recommendations for banks during the wait-and-see economy.

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Hot Tech

HFS OneOffice Hot Vendor: Alaffia Health

Alaffia health addresses healthcare payment integrity through its AI-powered capabilities.

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Point of View

HFS’ “RPA is dead” prophecy comes true as UiPath ends its “bot for every user” narrative

To propel its next growth phase, UiPath must center its narrative around the demands of the Generative Enterprise™.

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Data Viewpoint

TWILTCH revenue growth remains sluggish in the first quarter of 2023

The latest quarterly (Q1 2023) results show a continued decline in revenue growth of TWILTCH service providers.

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Point of View

GBS rebranding: The starting point to help enterprises balance growth and cost priorities

GBS leaders need to focus on value-based outcomes and rebrand as a strategic partner to drive organizational strategic objectives.

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Data Viewpoint

IT budgets nosedive across industries as enterprises wait out macroeconomic headwinds

IT-related budgets have taken a massive nosedive in one year. HFS breaks down the impact and recommended actions.

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Market Vision Paper

UST is thriving in the age of talent wars

This mid-size service provider fosters a culture of connectivity and empathy to reshape business and work.

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