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Top 10 Report

HFS Top 10: Employee Experience Services, 2022

A comprehensive assessment of employee experience services across execution, innovation, OneOffice alignment, and client feedback.

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Point of View

Financial services firms can align entire ecosystems with sustainability

Financial services firms must collaborate throughout their ecosystems to fix the global sustainability context.

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Highlight Report

Capgemini invests in end-to-end BFSI transformation capabilities for its clients

Capgemini acquires Chappuis Halder, a consulting player in financial service with depth in investment banking/wealth management.

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Data Viewpoint

Travel, Hospitality, and Logistics industry enterprises are increasing their IT budgets significantly in 2022

Travel, Hospitality, and Logistics was drastically impacted due to the COVID-19 pandemic. This has opened doors for a massive shift to Travel, Hospitality, and

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Point of View

Web3 will go mainstream—when to expect it and how to prepare

What it will take to make Web3 real, what could derail it, and what is the near-term impact on your business?

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Point of View

Managed services are becoming more sophisticated and commercial models must follow suit

Managed services are becoming more sophisticated and commercial models must follow suit.

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Point of View

Overturning Roe v. Wade will grievously harm the triple aim of care

The implications of overturning of Roe v Wade will be most egregious against the triple aim of care.

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Top 10 Report

Business Operations SaaS Top 10 Snapshot, 2022

This Snapshot report highlights the SaaS firms leading business operations for their impact on business value.

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Point of View

You must invest in your existing enterprise talent to remain viable

Enterprises find themselves with a dilemma: invest in upskilling and training existing talent or roll the dice with the open market.

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Highlight Report

Tech Mahindra bets blockchain reputation on Web3 and metaverse

Tech Mahindra is organizing its blockchain competency to encompass metaverse, Web3, and NFTs, as well as blockchain solutions.

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Highlight Report

QX’s acquisition of Chazey Partners —a credible threat to large F&A BPOs

Synergy delivered with QX acquisition of Chazey and the combine entity competitive position against larger services providers.

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Point of View

LTIMindtree’s investments in higher-value services could shuffle the TWILTCH deck

LTI's initial hostile takeover of Mindtree happened in 2019, but both entities were deliberately kept separate. Where do things stand now?

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