Research & Insights

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Point of View

RPM offers service providers the ultimate opportunity to make a difference

Telehealth enablement like RPM can do more than monitor patients and alert clinicians. It can be the default pre-triage approach.

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Data Viewpoint

Legacy SAP customers must initiate S/4HANA migration faster to remain competitive

Being comfortable with the SAP legacy platform may limit revenue growth, and advantage over S/4HANA migrated organizations.

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Highlight Report

Celonis and IBM partner to deliver answers, not software, to enterprise clients

We connected with Celonis and IBM to understand their flagship partnership and how they help clients transform business execution.

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Data Viewpoint

Cybersecurity, AI and process mining get the most investment in the TTL industry

TTL enterprises are planning to make huge investments in cybersecurity-, AI-, and process mining-related technology services in 2022.

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Highlight Report

When business is personal: Responding to war in Ukraine

Few international firms are untouched by the war in Ukraine. How should leaders respond when business gets this personal?

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Data Viewpoint

In the near term, manufacturers plan to invest in AI and cybersecurity

Highlights the key emerging technologies in which industrial manufacturers plan to invest in the near-term.

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Data Viewpoint

Challenges that TTL enterprises must overcome to meet their strategic objectives

TTL executives face data security, fragmented landscape systems, and a lack of centralized data to meet their strategic objectives.

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Data Viewpoint

Five critical sustainability challenges to address in 2022

On the back of COP26 there’s a growing consensus of the why, what, and how of sustainability. But then come the next challenges.

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Point of View

HFS Research publications are now Non-Fungible Tokens (NFTs)

Starting today, we are converting all our research deliverables to NFTs. We genuinely believe that writing research reports is an art form.

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Data Viewpoint

CX services for the next wave of customer experience requires deeper, more innovative partnerships

Enterprises are not only looking for vendor services but a better partnership with greater understanding of their requirements.

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Data Viewpoint

IT spending in Manufacturing makes a comeback in 2022

We take a look across geographies at how industrial manufacturers will change their expected IT budgets in 2022.

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Point of View

Launching our next ecosystem analysis: the Sustainability Services Top 10

The world needs to change. Consulting, technology, and services firms have a massive role.

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