Research & Insights

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Point of View

Deep Fakes Pose a Massive Threat to Society and Democracy. Don’t Get Caught Off-guard.

Counterfeit reality is on it’s way; media execs, governments, journalists, and public figures need to start preparing.

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Point of View

Why your firm must embrace Explainable AI to get ahead of the hype and understand the business logic of AI

The growing sophistication and complexity of AI systems is making the need for "explainable", or transparent, AI models ever-more pressing.

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Hot Tech

HFS Hot Vendors: Q3 2018

Here we profile five players who have been designated as HFS Hot Vendors based on our rigorous assessment.

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Point of View

Mobility Is Essential to Stay Ahead of Your Insurance Market, but You Must Go Beyond the App

Mobility is fast emerging as a fundamental insurtech capability. How should carriers rethink their distribution channels and product mix for it?

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Point of View

The Dos and Don’ts of Machine Learning with Infinia ML’s Robbie Allen

HFS discussed the potential, hype, and actual progress of ML in a candid conversation with Robbie Allen, CEO of Infinia ML.

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Market Analysis

Market Index Q3 2018

This update to the HFS Market Index gives an overview of the IT and business services market performance.

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Point of View

Solutions Portfolio and Close Client Relationships Are Priorities for Software Product Engineering

Voice of the Customer: Software Product Engineering Services. We spoke with more than 30 clients to understand their experiences working with service providers

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Point of View

Manifesting a (Cognitive) Vision: An Interview with Sudhir Singh

Phil Fersht talks to Sudhir Singh about his professional journey and predictions for the future.

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Market Analysis

Engineering Captive Center Market Analysis Q1 2018

Welcome to the Q1 2018 edition of our quarterly ER&D captive trends analysis.

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Top 10 Report

HFS Top 10 Workday Financials Services 2018

This report presents a service provider Top 10 and profiles for the Workday financials services market.

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Point of View

Case Study: Harnessing the Triple-A Trifecta to Hit Digital OneOffice™ Gold

Ericsson's journey to the Digital OneOffice model provides valuable lessons for organizations looking to get the most out of emerging technologies.

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Point of View

Making Sense of Nonsensical RPA Software Pricing

RPA pricing is a critical issue impacting scalability and industrialization, but is there a better more practical model?

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