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Top 10 Report

The HfS Blueprint Guide to Industry 4.0 Services

This Blueprint Market Guide presents research-based insights and recommendations to both manufacturers and service providers, specifically in regards to 4.0

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Market Analysis

Engineering Services Outsourcing Trends Q4 2016

Welcome to the Q4 2016 edition of our quarterly engineering services outsourcing trends analysis.

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Point of View

Is Infosys stretching past the growing pains?

Why Infosys chose Design Thinking to create operations that could keep pace with the business growth

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Point of View

How Integrated Security Improves Digital Customer Experiences

Your customer experiences depend on having security integrated into all aspects of your business processes.

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Point of View

Strategic Workforce Planning: Stuck in Second Gear – and What HR Tech Vendors and Customers Can Do About It

This POV explores the potentially significant value that Strategic Workforce Planning ("SWP") solutions can deliver to organizations once vendors and customers

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Point of View

Accelerating Time-To-Value In Your Big Data Mosaic

ROI on big data projects is rarely immediate, with the level of effort typically taken in initially developing data infrastructures, talent, and analytical and

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Point of View

Making Cognitive Real: The Transformation of Service Agents

A look at IPsoft's Amelia and the emerging trend of virtual agents.

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Market Analysis

Market Index Q1 2017

This update to the HfS Market Index gives an overview of the IT and business services market performance through Q1 2017.

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Top 10 Report

HfS Blueprint Report: Design Thinking In The As-a-Service Economy 2017

An analysis of how Design Thinking principles and methods are being integrated into Operations and Outsourcing.

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Point of View

IT Infrastructure Management Services in the Post-Digital World

This report provides a new perspective on the sizing and forecasting of IT Infrastructure Management Services Market.

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Top 10 Report

HfS Blueprint Report: Managed Security Services 2017

An evaluation of MSS providers to see how well they can help companies achieve digital trust and elevate security's perception in the enterprise.

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Point of View

The 2017 HfS Blueprint Agenda: Making the Intelligent OneOffice™ Real

HfS unveils the 2017 HfS Research Blueprint Agenda—"Making it Real."

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