Accurate, visionary, and thought-provoking insight into issues that impact your business.
April 26, 2016 Properly identifying and assessing vulnerabilities is key to shifting from reactive to proactive strategies and increasing enterprise security maturity.
April 26, 2016 Is there a way to meaningfully, and financially, measure the ROI of #CX-related expenditures?
April 26, 2016 Can automation and the use of software robots dramatically transform customer-facing CX initiatives?
April 22, 2016 With data gathered in the upcoming HRaaS Blueprint, HfS lifts the lid to examine the maturity of analytics within HRO.
April 21, 2016 Analysis of F&A BPO market as it moves to "As-a-Service," includes 18 service providers.
April 21, 2016 Utility regulators are waking up to the reality and the possibilities of cloud computing and As-a-Service, looking to take away cloud adoption hurdles.
April 18, 2016 We asked service providers how aggressively their organization is taking measures to generate more digitally aligned F&A engagements.
April 12, 2016 Atos wants to be the orchestrator for innovation to accelerate clients’ journey toward the As-a-Service Economy.
April 11, 2016 What caught our attention at this year's WNS Influencer Summit is the strength of partnership between WNS and its client base.
April 8, 2016 This PoV analyzes 52 outsourcing deals announced in March 2016 for the key lessons learned and for their alignment to recent HfS research.
April 6, 2016 A case study of the Syngenta Business Services and Capgemini sourcing partnership.
April 6, 2016 Explore how design thinking can help drive change in the sourcing services industry. Insights from Stanford d.school, RWE, Infosys, HfS.
If you don't have an account, Register here |
With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.
Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.
Contact us at [email protected] for more information on premium access.
If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.
