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Market Analysis

Strategic Analysis of Outsourcing Deals Announced in February 2016

This PoV analyzes 56 outsourcing deals announced in February 2016 for the key lessons learned and for their alignment to recent HfS research.

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Point of View

Five Golden Rules to Avoid IT Irrelevance

HfS sets out the five golden rules IT executives must follow to increase their relevance and value to their organizations.

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Point of View

Identifying User, Data, and Application Behavior from behind the Red Cloak

Dell SecureWorks Red Cloak targets the illusion of the impenetrable perimeter, offering up rapid detection of malicious behavior and patterns of attack.

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Point of View

Sykes Buys ClearLink to Target Omnichannel: But can it Integrate the Pieces?

The Sykes acquisition of ClearLink adds digital marketing and sales generation to its portfolio poses integration and talent alignment challenges.

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Point of View

Acquisitions in HRO Are a Response to the Emerging As-a-Service Economy

In recent years, the HRO market has seen numerous acquisitions. As 2016 continues, we see no signs of it slowing down.

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Top 10 Report

HfS Blueprint Report: SuccessFactors Services 2016

The 2016 HfS SuccessFactors Services Blueprint Report covers current trends, forward-looking market activity and analysis of 15 service providers.

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Point of View

Shining the ignio Light on Incident Resolution

TCS's ignio platform has evolved since its launch in June 2015 and is focusing on incident resolution. This Soundbite looks at that evolution.

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Point of View

RSA’s 2016 Cyber Security Conf: “Tech, Tech, Tech, Analytics & Tech”

The 2016 Conference didn’t disappoint, with plenty of glitzy cyber tech and a few lingering questions about the future of digital trust and cyber security.

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Market Analysis

Engineering Services Outsourcing Trends in Q4 2015

We analyze the key engineering services outsourcing trends, including financials, deals, mergers & acquisitions, patents, and expansion plans.

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Point of View

HIMSS16: With EHR Online, Let’s Make Healthcare Data Accessible and Actionable

The power is not in the health IT alone, but in the use of IT to drive knowledge and insight when physicians can easily access and analyze the data.

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Point of View

2020 Forecast for IT and Business Services in Banking and Financial Services

This PoV provides an update to the HfS market size and forecast for the IT and business services spend of the banking and financial services industry globally.

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Point of View

Why Don’t Banks Have Their Analytics Figured Out?

A collaborative engagement model that brokers capability from across organizations will move banks back to the vanguard of analytics deployment.

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