Accurate, visionary, and thought-provoking insight into issues that impact your business.
September 9, 2015 Dreamforce '15 promises to be a bigger extravaganza than ever before, so HfS has decided to focus our time there researching 4 key trends that are important to
September 8, 2015 The 2015 HfS Healthcare Payer Operations Blueprint Report covers current trends and forward-looking market activity, and analysis of 15 service providers.
September 4, 2015 HfS believes that the time is ripe for utilities to embrace analytics – having fast and relevant access to meaningful insights can have a significant impact
September 4, 2015 Research for our forthcoming Salesforce Services Blueprint has identified what service providers need to do in order to meet new emerging customer demands.
September 4, 2015 HfS explores the shared services and sourcing journey to Government-As-a-Service: on-demand access to government employees & citizens. It requires bold moves to
September 3, 2015 This PoV analyzes the 26 deals announced in August for the key lessons to belearned and for their alignment to the recent HfS research.
September 3, 2015 30 million exposed users are just the beginning of a nasty Ashley Madison saga touching on the very nature of cybersecurity, the risk of corporate and the value
September 3, 2015 Lest the world think, as they may, that HfS is an unalloyed booster of the As-a-Service Economy, we offer a caution for your consideration.
August 31, 2015 The new Intelligent Services capability from SAP SuccessFactors shows the way that SaaS vendors are responding to the rising importance of robotic process
August 27, 2015 Oracle’s recent acquisition of personalization and behavioral targeting firm Maxymiser is in line with our vision of the emerging “end-to-end” ecosystem,
August 27, 2015 We analyze the 89 publicly announced deals in Europe for the first six months of 2015.
August 26, 2015 Xerox adds capability for population health, care management & consumer engagement with RSA Medical. Is it also rethinking for an As-a-Service approach
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