Accurate, visionary, and thought-provoking insight into issues that impact your business.
March 19, 2014 The Cloud phenomenon has again accelerated the need for IT management tools, injecting fresh blood into an already healthy market.
March 18, 2014 HP's recent analyst event in Boston, provided new insight on how this important service provider is crafting a strategy to take it from a challenging recent to
March 17, 2014 This document looks at the growth enjoyed by the onshore- and offshore-centric service providers over the past 4 years.
March 12, 2014 The old way of doing business process outsourcing (BPO) is fast running out of steam in today’s maturing business environment.
March 11, 2014 The adoption of digital processes and technologies is speeding the growth of Marketing BPO as a unique segment of the marketplace.
March 10, 2014 A recent WNS event brought to light their strategy for increased growth and client value creation emphasizing domain expertise and analytics in particular.
March 9, 2014 With IBM’s portfolio shake-up, what are the implications for its BPO service lines?
March 6, 2014 This document examines EXL's Q4 2013 results.
March 5, 2014 The worker and what motivates her has not been adequately acknowledged nor addressed in much of the modern workplace. HfS employee experience research offers to
February 27, 2014 Industry power brokers gathered in N.Y. for a working session called the "HfS Sourcing Blueprint Sessions 3.0." This proved to be the largest gathering yet of
February 27, 2014 Learn how the partnership of EXL and Kemper Insurance has created value in the mid-market Insurance segment.
February 26, 2014 This document examines EVRY's Q4 2013 results.
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