Accurate, visionary, and thought-provoking insight into issues that impact your business.
September 10, 2013 With the lack of recent Big Data news, and Big Data doubters gaining the upper hand in the media, are we witnessing the end of the Big Data era?
September 9, 2013 To understand its company culture-matching SaaS, we spoke to Good.co’s “Chief Psychometrics Officer“ to see how academic thinking, crowd-sourcing, and can
September 9, 2013 This Industry Landscape uses input from CEM Enterprise Buyer Interviews, Service Provider Briefings & CEM Contracts, HfS Analysts and Industry Influencers and
September 9, 2013 The first of its kind in the global services industry, this report on transformation in customer experience management identifies differentials between service
September 6, 2013 There’s a lot more riding on Accenture’s collaboration with Michelin than the ability to lower fuel consumption.
September 3, 2013 With revenues of €10.3 billion in 2012 and a headcount of approximately 125,000 globally, Capgemini challenges the leading global IT and BPO providers with
August 30, 2013 IBM offers a very complete Social Business solution based on its homegrown Connections product. This HfS report explores this offering along a variety of fronts
August 30, 2013 The Affordable Care Act is changing the state of the healthcare industry, from how people buy health insurance to how care is delivered.
August 30, 2013 This document examines recent changes in UK Government approach to contracting IT Services.
August 28, 2013 SAP combined its HR software suite with Successfactors in the SAP Cloud, which is well-positioned for organizations seeking global extended enterprise support
August 26, 2013 What goals and characteristics should Microsoft consider for their next CEO?
August 26, 2013 What areas of success might Software AG’s new Intelligent Business Operations (IBO) platform, which includes recently acquired JackBe, have in the context of
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