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WTF? The Workforce Trust Factor

The US DoD is learning a tough lesson from its “contractor” on the lam Edward Snowden, but it’s a timely opportunity for all organizations that use third

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Point of View

DataStax: Today’s Star in NoSQL Heaven

DataStax is moving into its final cycle as a start-up with a jolt of Series D funding. What will it take for DataStax to cross the finish line of IPO?

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Top 10 Report

HfS Blueprint Competitive Analysis – Healthcare Payer Services

The first of its kind in the global services industry, this Report identifies differentials between service providers across a number of facets under two main

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Top 10 Report

HfS Blueprint Market Landscape – Healthcare Payer Services

This Industry Landscape uses input from Healthcare Payer Enterprise Buyer Interviews, Service Provider Briefings & Healthcare Payer Contracts, HfS Analysts and

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Point of View

What Procurement Buyers Want: Compliance, Baby!

HfS conducted 25+ unique buyer references to learn about specific service provider’s capabilities. What we discovered was an identifiable trend that is buyers

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Point of View

Guatemala: The Nearshore Collections Hub of the Future?

In this document, we discuss Guatemala’s BPO sector in brief and elaborate on Capgemini’s current progress and future plans for BPO delivery in the country.

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Top 10 Report

HfS Blueprint Market Landscape – Procurement Outsourcing Services

This Industry Landscape uses input from Procurement Enterprise Buyer Interviews, Service Provider Briefings & Procurement Contracts, HfS Analysts and Industry

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Point of View

Oracle Keeps Pushing EXA-Boundaries

How does Oracle’s Exalytics 3-4 upgrade help customers remain loyal to Oracle?

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Top 10 Report

HfS Blueprint Competitive Analysis – Procurement Outsourcing Services

The first of its kind in the global services industry, this report identifies differentials between service providers across a number of facets under two main

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Point of View

Slaughterhouse Tech

What are the tech macro-market implications of quarterly financial results misses by Google, SAP, and Microsoft?

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Point of View

Supplier Watch: IBM Update

This document examines IBM's Q2 2013 results.

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Point of View

Supplier Watch: Infosys Update

This document examines Infosys Fiscal Q1 2014 results.

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