Accurate, visionary, and thought-provoking insight into issues that impact your business.
July 24, 2015 A conversation with Abid Ali Neemuchwala, Group President and COO of Wipro, recorded at our As-a-Service Working Summit, on the risks, opportunities, and of
July 24, 2015 To address the existing market confusion, HfS has developed a segmented approach to describing the various technologies that are positioned under the banner of
July 23, 2015 This POV analyzes the 26 ANZ deals announced in second half of 2014 and first half of 2015 for the key lessons and for their alignment to the recent HfS
July 22, 2015 The most exciting recent development to appear in our As-a-Service universe was the announced deal between Health Net and Cognizant.
July 17, 2015 A conversation with Jesus Mantas, General Manager of IBM Global Process Services, recorded at our As-a-Service Working Summit, on the impact of personalization
July 16, 2015 HfS examines Accenture's recent sale of its Navitaire platform business including the rationale for the sale and key takeaways for service providers and service
July 15, 2015 A conversation with Mike Small, Global Sales Officer, BPO at Capgemini, recorded at our As-a-Service Working Summit, on the value of outcomes and helping
July 15, 2015 Cambridge University Hospitals (CUH) NHS Foundation Trust in the UK is working with HP Enterprise Services and Epic Systems on a journey to an eHospital. Here
July 15, 2015 Acticall's acquisition of Sitel creates an opportunity to create a new, global and more digitally oriented CRM service provider. In this PoV we look at the and
July 14, 2015 Testing providers need to proactively engage with clients on the fundamental shift that the emerging As-a-Service Economy represents. The testing community has
July 13, 2015 This POV analyzes the 35 deals announced in June for the key lessons to be learnt and for their alignment to the recent HfS research.
July 10, 2015 In this report, HfS explores the shift in sourcing to working smarter through more simplified, intelligent operations, what we call the As-a-Service Economy.
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