Point of View

Corporate Responsibility Provides New Markets for Service Providers

March 21, 2012

Encouraged by regulation and brand consciousness, as well as a troubled corporate conscience, organizations are beginning to speak more publicly about corporate responsibility (CR), the form of self-regulation that companies adopt in order to assume responsibility for their actions and encourage positive effects on the environment and the people they touch. HfS believes that a raft of mundane activities can be outsourced to expert services providers, freeing up time for CR managers to work with stakeholders to pursue more strategic CR/sustainability initiatives. This RapidInsight builds on our Business Platform research, briefings with Capgemini’s BPO team that recently announced a major CR carbon management outsourcing deal with Tesco, and CA Technologies ecoSoftware unit with whom Capgemini is teaming to win in this new market.

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