Point of View

Defining the SCM Market and its Outcomes

Supply Chain Management Business Process Outsourcing (SCM BPO) is a relatively new process offering area in the BPO marketplace. SCM BPO is about more than just a cost or labor arbitrage play and about a solution, which can deliver real business outcomes for clients. In this paper we looked at some of the business outcomes  that SCM BPO can deliver. This paper sets the stage for our soon to be forthcoming HfS Blueprint which covers the SCM BPO market. 
 

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