Chief procurement officers (CPOs) have famously, or infamously, focused their team’s measures on savings. Many argue that savings is the ultimate contributor to corporate value creation and becomes the basis of their departmental ROI. Others have argued that savings metrics rub salt into their customers’ overspending wounds and create a divide between line procurement managers and their customers. Both approaches have created results.
With procurement outsourcing on the rise, many CPOs, including those who have already outsourced their procurement organization, have asked, “How should I pay for procurement outsourcing services?” This RapidInsight™ addresses this question.
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