HFS HIGHLIGHT: Hexaware invests in cloud solutions to help clients through the post COVID-19 era

Undoubtedly, businesses across the globe are trying to survive and thrive in a completely alien business environment. Recent HFS Research anticipates a spike in cloud investments as enterprises try to handle accessibility challenges with core systems. When enterprises emerge from COVID-19, they will need a strong digital infrastructure that is cost-optimal, scalable, secure, and resilient. CIOs and enterprise leaders are telling us that in this crisis, they are looking for partners with the capability and investment roadmap to help them through the challenging activity of re-platforming their enterprises.

To thrive in the hyper-competitive cloud services market, providers need to come to engagements with several weapons in their arsenal. The first is partnerships with the major hyper-scale public cloud firms – without this it’s challenging to be taken seriously in the space. The second is a bench of exceptional talent, a particular challenge for many as the cloud services space is rattled by a major talent war. And the third is the technical capability and array of accelerators and solutions necessary to build real business value over the top of cloud migration projects. In line with its broader mission of “Cloudify Everything” Hexaware is acting on a strategy that over a 12-month period has seen the firm forge new partnerships, develop innovative solutions, and acquire talent.

In 2019, the firm acquired Mobiquity, which brought in a fresh bench of talent experienced in delivering AWS solutions, alongside a developed partnership with AWS to supplement the Hexaware’s rapidly growing Azure business – which itself posts growth rates of up to 1500%. Hexaware is also working more closely with the other major cloud services firm on the enterprise buyers’ radar – Google – to round off the vendor-neutral brokerage approach Hexaware has become synonymous with. The unique value that Hexaware is bringing in to engagements outside of these developments is baking its pragmatic automation capabilities into solutions including:

Innovation through Mobiquity Digital Traction Framework – A suite of services to support an organization’s ability to adopt and leverage cloud for innovation

Automatized Legacy Modernization – This suite includes AMAZE for Applications, AMAZE for Mainframe, AMAZE for ERP, AMAZE for Data and AMAZE for infrastructure  

SaaS Adoption Playbooks – for Salesforce, Adobe, Microsoft Dynamics, Workday, Oracle Cloud and Sitecore

Hybrid Multi-Cloud managed services – through AMAZE for manage

All the above are supported by Hexaware’s overarching industry-aligned Cloud Adoption Framework (hiCAF) because every company in every industry will have a distinct journey to the cloud.

Over and above the lift and shift game, Hexaware focuses on businesses around Application modernization, Build on Cloud, and legacy modernization. While this is the pre-COVID-19 situation, the client’s requirements will be very different in the post-pandemic era.

Bottom line: As the companies emerge out of Pandemic Shock, they need to rapidly transform their applications and infrastructure, which will not be a straight to the digital route.

In the post-pandemic era, enterprises will want resilient IT environments that are highly scalable, secure, and flexible. Cost optimization and business agility will act as a fulcrum when embracing digital solutions during the transformation journey. This journey will not be straight to the digital route as most of the enterprises run with their legacy infrastructure. IT service providers who could offer quick solutions and fixes to demonstrate their capabilities will stand to win big transformation deals. Last but not least, is the pricing model. Enterprise appetite to spend big on large transformation deals has fallen significantly, instead focusing on specific engagements that offer real business benefits – from cost reduction to service improvement – remain the topic of the day. Hence, they will need a transformation blueprint that offers rapid solutions along the journey, which comes at decent pricing. As with all providers, while Hexaware claims that it has a good solution portfolio backed up by a strong partner ecosystem, it remains to be seen how quickly it will adapt to the post-COVID-19 situation when it comes to offering modern cloud solutions.