Top 10 Report

HFS Top 10 Healthcare Services 2018

March 26, 2019

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WHAT THIS TOP TEN REPORT COVERS

The HFS Top 10 healthcare services report examines the role service providers play in the dynamic healthcare industry. We assessed and rated the healthcare-specific service capabilities of 20 service providers across a defined series of innovation, execution, and voice of the customer criteria. The report highlights the overall ratings for all 20 participants and the top five leaders for each sub-category. This report also includes detailed profiles of each service provider, outlining their overall and sub-category rankings, provider facts, and detailed strengths and weaknesses.

 

WHO SHOULD READ THIS REPORT

  • Business unit and IT leaders
  • Shared services and outsourcing
  • Managers at healthcare providers
  • Payers
  • Healthcare associations (e.g., NASCO, HIMSS)
  • Health IT companies

 

WHAT YOU’LL KNOW AFTER READING

Readers will gain insight into:

  • Who are the leading providers of industry-specific services to the healthcare sector, ranked overall and across key execution, innovation, and voice of the customer criteria
  • What are the strengths, weaknesses and capabilities of each of the 20 providers included in the study via detailed profiles
  • Provider capabilities across the healthcare service value chain and depth of experience by specific service offerings
  • Major study findings on the state of the healthcare market including customer satisfaction, the role of 360-degree relationships, and the evolution of offerings to meet the discerning needs of the clients

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