In the face of a changing market driven by the converging forces of an emerging as-a-service economy, Luxoft provides us with a model for how to operate a next generation IT services firm. In doing so, it sheds light on how the provider and enterprise buyer relationship will need to change. Similar to how the provider / buyer relationship changed with the emergence of Offshore Outsourcing as the advantages of labor arbitrage outweighed the disadvantages of engaging over long distances, so too will there be a need to adapt as we navigate this latest change.
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