Points of View

NASSCOM ILF: The Digital OneOffice – Getting Ahead of Today’s Disruption

We are now making that final shift from the traditional global sourcing model to intelligent operations. In a few months, we won’t be talking nearly as much about automation and digital technology as the critical value levers – they are becoming  embedded into the fabric of the future operations platform for new generation organizations. Instead, we will be talking a lot more about the Digital OneOffice™, where the organization’s people, intelligence, processes, and infrastructure come together as one integrated unit, with one set of unified business outcomes tied to exceeding customer expectations.

 

Download the slides for Phil Fersht’s presentation of the Digital OneOffice™ framework at NASSCOM’s India Leadership Forum 2017.

 

Sign in to view or download this research.

Login

Lost your password?

Register

Weekly Digests/Newsletters: Overviews of the latest news, insight and research by HFS and the HFS Academy.

HFS Events: Exclusive invitations to HFS Webinars, Roundtables and Summits, bringing together key industry stakeholders focused on major innovations impacting business operations.

By registering you agree to our privacy policy.

Also in Points of View

TMT enterprises must build a 5G roadmap to grasp the industry’s emerging narrative

All providers we profiled in our recent Telecom, Media, and Technology (TMT) Service Providers Top 10 2021 report presented a strong narrative around 5G, and claim to be investing and deploying solutions 5G is currently deployed in 8% of all...

As the TMT services market grows—enterprises and providers can’t afford to get comfortable in their legacy relationships

HFS has estimated the TMT (telecom, media, and technology) services market to be over $150 billion per year going into 2021 based on our recent Top 10 report covering 13 of the leading service providers in the space. These 13...

Join thousands of other users
already using HFS Research