Points of View

Q&A with EXL’S Analytics Group

HfS recently met with EXL’s analytics management and delivery team in their delivery center in Gurgaon, India. Over the course of a day, executives from EXL’s verticalized analytics teams briefed us on their history, their capabilities, their views on the market, and of course their future plans. In this PoV, we present some excerpts from the discussion with Ankor Rai – SVP & Global Head, Analytics – New Business, in a Q&A format. Ankor began his analytics consulting career at Mitchell Madison Group in 2000, then branched out with Inductis, an analytics consulting company, and 13 years later, jointly leads the Analytics practice at EXL, a leading business process solutions company.

Sign in to view or download this research.


Lost your password?


Weekly Digests/Newsletters: Overviews of the latest news, insight and research by HFS and the HFS Academy.

HFS Events: Exclusive invitations to HFS Webinars, Roundtables and Summits, bringing together key industry stakeholders focused on major innovations impacting business operations.

By registering you agree to our privacy policy.

Also in Points of View

BFSI firms need to refine their FinTech programs to focus on outcomes rather than partner identification

As we slogged through the first year of a new decade under the shadow of a global pandemic, the banking, financial services, and insurance (BFSI) sector is weathering this latest storm. The pandemic has re-contextualized digital, and BFSI firms have...

Automation Anywhere lobs a Hail Mary pass to Google, hoping to make its cloud-native automation dreams come true

The recent partnership between Google and Automation Anywhere (AA) has a lot more meat to it than your usual “we now integrate with…” RPA (robotic process automation) announcement. The need to automate processes in the cloud to deliver the data...

Join thousands of other users
already using HFS Research