Point of View

The State of Banking and Financial Services in 2013: Webcast Slides

February 5, 2013

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HfS and KPMG presented an open discussion on the banking and financial services industry in 2013.

Joining Phil Fersht and Michael Koonts of HfS were David Kane and Stan Lepeak of KPMG.

The four experts discussed the following topics:

  • Market trends, dynamics and direction in 2013;
  • Impact regulatory changes are having on market disruption;
  • Capital constraints forcing banks to approach investments differently;
  • Impact of M&A and consolidation in the financial services sector;
  • How banks will compete with suffering performance, share of wallet, client retention levels, client acquisition costs, and delivery costs;
  • How financial institutions are looking for ways to push margins up and insulate themselves against market volatility; and
  • Impact of brand degradation and negative client perceptions continue to plaguing the sector.

You can access the live session by clicking here.


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