Point of View

Ten Recommendations for Salesforce Service Buyers

Mature enterprises are increasingly considering Salesforce applications, or Salesforce clouds, to support their complete customer engagement process. There is less focus on individual cloud deployments, such as Sales Cloud implementations, in favor of a more platform based, holistic solution to meet business needs. Enterprises must ensure that they select Salesforce service providers that can deliver business and technical services, to maximize the benefits of a Salesforce deployment. In The 5 Things Clients Are Demanding From Salesforce Services Providers, we shared the top emerging demands and requirements for Salesforce services enterprise clients. In this POV we outline the top ten recommendations for Salesforce service clients to ensure a successful deployment.

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