Explore our latest research, analysis, and thought leadership.
April 03, 2025Agentic AI changes how enterprises must access and act on data - offering the democratization of insight while cutting data debt.
April 03, 2025Trade wars and protectionism are accelerating the shift from offshore talent to Services-as-Software (SaS), redefining enterprise service delivery.
April 02, 2025HCLTech is making bold moves in BFSI transformation, embedding AI and automation across banking, insurance, wealth, BPO, and FCC.
April 02, 2025Pilots aren’t enough. At a Coforge-HFS roundtable, execs called for real structural change to scale GenAI and agentic AI.
April 02, 2025The future of pharma GBS must address enterprise strategic priorities instead of a being a task level cost manager.
April 02, 2025Sports organizations must shift their mindset to lean on service providers for what they’re actually good at—digital transformation.
April 01, 2025A broader market shift is underway, with enterprises increasingly integrating AI directly into their core data platforms.
March 28, 2025Penske & Hitachi Digital integrate AI-powered Proactive Diagnostics & Guided Repair to transform fleet operations.
March 28, 2025Ascendion has fully integrated sister company Collabera Digital, in a move to compete in AI-led engineering outside North America.
March 28, 2025The telecom industry must take its opportunity in decarbonization, supply chain responsibility, and social impact.
March 28, 2025The energy and utilities industry needs new clarity from its CIOs.
March 27, 2025The health system CIO agenda will be critical for business viability, future proofing, and transforming care delivery.
March 27, 2025Agentic AI is disrupting ops. If your next hire's job description doesn't include the need to manage agents, you're already behind.
March 27, 2025Mounting technical and process debt—estimated at $200 billion by HFS Research—is no longer sustainable for the insurance industry.
March 26, 2025NVIDIA’s GTC25 laid foundations for compute power to trigger a new wave of digital reshoring. It’s time to reshore intelligence.
March 25, 2025Coca-Cola Bottlers Japan wants to enhance uptime, optimize operational costs, and shift the equipment business to profit-making.
March 25, 2025HFS Research, in partnership with Infosys, surveyed 505 BFS leaders across the globe to better understand why, what, and how BFS firms can be AI-First.
March 24, 2025AI is transitioning from an experimental capability to a standardized commercial functionality within technology stacks.
March 24, 2025AI refresh powers WNS Procurement’s digital suite. Smarter insights, risk alerts, and value for enterprises navigating disruption.
March 21, 2025India must build a homegrown, affordable healthcare system—leaving the US's failed value-based care for local needs for the win.
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