Research & Insights

Explore our latest research, analysis, and thought leadership.

New from HFS

Point of View

Energy and utilities trends: Enterprises are now infrastructure-heavy AND technology-led

This article provides insights and market trends in Energy and Utility industry with the enterprise buyer and provider examples.

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Point of View

Apple’s India move is a wake-up call for enterprises to de-risk supply chains

Apple’s India pivot highlights concentration risks—enterprises must diversify supply chains and act fast to secure resilience.

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Data Viewpoint

The future of insurance delivery hinges on ecosystem execution

Functional transformation is no longer enough. Insurers now seek connected, outcome-driven, enterprise-wide delivery.

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Data Viewpoint

Ecosystem partners are losing patience with legacy service delivery

The future of insurance delivery demands orchestration across people, platforms, and partner ecosystems.

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Point of View

Pharma growth depends on a reinvented CIO agenda—not just better IT or AI

Pharma's need a revolutionary CIO agenda to power their growth that is facing multi-factor pressures.

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Data Viewpoint

E&U buyers demand innovation, sharper go-to-market, and scalable execution

It provides the strengths and improvement areas of the IT service providers offering services to the Energy and Utility industry.

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Point of View

Innovate at the edges to rebuild commercial insurance for a riskier world

Only 21% of carriers are confident about their product innovation capabilities. It’s a confidence crisis.

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Point of View

Make interoperability your supply chain currency—Blue Yonder burnishes roadmap

An ambitious vision of a unified ‘supply chain operating system’ connecting planning, execution, and partners end-to-end.

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Highlight Report

HDS brings sector specificity and engineering depth to Azure offerings

HDS aligns Azure with sector needs, blending engineering depth across key industries.

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Point of View

Supply chains are drowning in process and data debt, killing profitability

Process and data debts remain supply chain and procurement’s most significant operational liabilities.

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Highlight Report

Hitachi Digital Services launches HARC to improve AI reliability and cost control

The highlight explores HDS' HARC for AI platform that offers real-time visibility, predictive insights, and cost management.

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Point of View

Choose your AI future before it chooses you

Enterprise leaders have cozily operated within a stable social contract for decades. AI is breaking it.

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Data Viewpoint

Commercial banks need innovation partners not execution machines

In our latest research, clients rated providers poorly on IP development, R&D investment, and effective fintech collaboration.

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Data Viewpoint

Gaps in talent, IP, and R&D are derailing commercial banking transformation

Service providers are falling short on commercial banking-specific IP and scalable talent.

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Point of View

Boards keep scapegoating CISOs instead of owning cyber failures

Clarifies what CISOs must deliver to boards, what they shouldn’t own, and how to align accountability with authority.

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Point of View

Business must prove AI can do more good than harm for the environment, society, and economy

Before regulation hampers AI’s positive potential due to a lack of corporate responsibility...

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Point of View

Now is when your responsibility and positive business impact must stand out

If that was ever an opportunity to differentiate, it’s now.

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Point of View

Legacy skill sets are slowing down CFOs aiming to lead real transformation

CFOs treating talent as infrastructure are turning transformation into business impact.

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Point of View

Cloud is no longer plumbing: Why your AI ambitions will fail without a new strategy

Cloud is now the operating system for AI transformation. Enterprises must rethink strategy, sourcing, and governance.

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Point of View

Reimagine GCCs as innovation powerhouses—not cost sinks

Reimagine GCCs as innovation powerhouses—not cost sinks.

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