Explore our latest research, analysis, and thought leadership.
April 29, 2025Knorket enables enterprises and service providers to transition from traditional people-driven models to AI-driven, scalable, and secure data and agentic
April 29, 2025The PoV explains emerging technologies that manufacturers should not miss in this disruptive era.
April 29, 2025This report explores how DHL leveraged a technology-led BPaaS model alongside Wipro to accelerate transformation.
April 28, 2025AI is transforming cyber defense—enabling faster detection, smarter response, and a shift from reactive to anticipatory security.
April 28, 2025AI and cybersecurity are no longer separate — their convergence defines the future of enterprise risk and resilience.
April 28, 2025AI shifts the economics of enterprise operations through the collapsing costs of code, knowledge work, compute, and organization.
April 28, 2025The PoV urges manufacturers to adopt emerging technologies for resilient supply chains and competitiveness amid global volatility.
April 28, 2025There’s never been a better time for CIOs and CTOs to stay curious. And never a harder time to keep up with the results.
April 25, 202590% of outsourcing spend now aligns to HFS’ eight strategic domains, with just four accounting for over half.
April 25, 2025Scotiabank’s eHome shows how digital platforms can deliver fast, simple, transparent mortgage experiences.
April 25, 2025Tariffs are killing the offshore model, IT industry must reinvent or risk irrelevance.
April 24, 2025Enterprises must reset expectations, raise performance, and rewire GCCs as transformation hubs or risk falling behind.
April 24, 2025HFS Research, in partnership with Cognizant, set out to explore how non-bank lenders are evolving in the age of AI.
April 24, 2025Sportian was built by the sports sector, for the sports sector.
April 23, 2025An assessment of the leading consulting, technology, and business services providers in the energy and utilities industry.
April 22, 2025Canva is evolving from a DIY design tool into an enterprise platform aiming to unify content, creativity, and workflows at scale.
April 22, 2025Healthcare is at a critical junction, with IoT improving outcomes, reducing costs, enhancing patient experience, and equity.
April 22, 2025The public sector doesn’t need to eliminate outsourcing, but rather ensure it delivers clear, people-first outcomes.
April 21, 2025GenAI can mimic expertise, but only humans bring context, judgment, and relationships that drive real enterprise decisions.
April 21, 2025Enterprises must look beyond short-term ROI and avoid knee-jerk budget cuts in response to daily market disruptions.
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