Research & Insights

Explore our latest research, analysis, and thought leadership.

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Point of View

Health plan CIOs: Stop fixing IT—focus on the business

The health plan CIO agenda must be aligned to the business of risk instead of playing with old technologies.

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Highlight Report

KPMG’s AI adoption blueprint: Trust first, leadership next, technology later

Trust, leadership coaching, employee upskilling, and collaborative future-state envisioning form the foundation for sustainable AI development.

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Point of View

IBM increases quantum computing access to Korean firms

The POV describes IBM's quantum plans and strategies post its partnership with Yonsei University in S. Korea.

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Point of View

Healthcare and life sciences will be forced to adapt to sustainability—better the sector leads

Look at the UN Sustainable Development Goals: All 17 relate to health.

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Challenger Series

HFS Challenger: DataArt

DataArt, a provider of app development, data analytics, and cloud migration, has steadily gained recognition in the IT services industry.

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Highlight Report

The bold and the bot-iful: Genpact reinvents itself for the Services-as-Software era

Services-as-Software is a growing reality. Genpact is on a mission to reinvent itself to drive AI at scale for business operations.

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Point of View

Indian IT at crossroads: Navigating market shifts, AI disruption, and economic uncertainty

This POV covers macro-economic conditions and uncertainties that IT service providers must navigate.

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Point of View

Energy’s talent crisis continues: The sector must change, starting with transparency

The energy sector is not seen as either high-tech or sustainable.

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Point of View

The energy sector’s focus on efficiency gives hope to both AI and decarbonization

HFS Research, in partnership with Infosys, recently hosted a roundtable of senior energy industry decision-makers.

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Point of View

Master your proprietary data for AI to unleash new products and services

Artificial intelligence is reshaping product development by improving cost, quality, and sustainability.

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Point of View

Supply chain teams must bridge the divide with ESG to find circularity’s value

Integrate the wealth of data, analytics, and baselining that ESG reporting efforts generate.

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Highlight Report

Microsoft’s quantum breakthrough is considerable, but will enterprises bite?

Amid AI buzz, enterprise IT leaders must prepare for the quantum revolution, Microsoft's Majorana 1 chip is a breakthrough.

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Point of View

Publicis Sapient and Quicklizard partner to drive AI-driven dynamic pricing in retail

Retailers are leveraging AI-driven pricing to improve margin efficiency, demand forecasting, and omnichannel pricing.

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Highlight Report

UST’s Retail GenAI Platform—bringing order to the AI chaos

UST’s Retail GenAI Platform provides a blueprint for expanding beyond isolated experiments to align AI with overarching business imperatives.

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Highlight Report

Workday is stepping up to stop AI agent sprawl

Workday tackles AI agent sprawl with its Agent System of Record, ensuring governance, security, and lifecycle management for digital workers.

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Point of View

GCC leaders—you may have been superheroes, but now it’s time to assemble your Avengers!

Enterprises must maximize GCC potential by shifting from an 'us vs. them' mindset to collaboration and co-innovation with service providers.

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Highlight Report

KPMG must continue delivering health outcomes, not just tech fixes

Combining tech capabilities and attitude to address health outcomes will yield positive results.

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Point of View

Chemical Industry 2025: Adapt or die in the age of sustainability and digital disruption

AI-driven automation, regional supply chain resilience, and net-zero acceleration are survival mandates for chemical firms.

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Highlight Report

A twin-engine formula for autonomous supply chains: Accenture, NVIDIA, and KION lead the way

Firms that fail to recognize the hardware-software interdependence in supply chains will remain stuck in a cycle of partial automation.

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Point of View

Healthcare providers must find new drive for sustainability transformation

IT service providers can help healthcare clients achieve sustainability, boost efficiency, cut costs, and accelerate digital transformation.

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