Research & Insights

Explore our latest research, analysis, and thought leadership.

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Market Analysis

Engineering Services Outsourcing Trends Q3 2017

Welcome to the Q3 2017 edition of our quarterly engineering services outsourcing trends analysis.

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Point of View

Mergers and Acquisitions: Clients Deserve Better

Based on qualitative feedback from clients, this report examines the impact of the recent spike in M&A activity for a range of client engagements

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Point of View

The Blockchain Reality Check: Where Are We and What Can We Expect in 2018?

This PoV assesses the challenges that pioneering enterprises face in adopting blockchain and highlights several initiatives underway to manage these

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Point of View

IPsoft’s 1Desk Aims to Be the Cognitive Agent for the OneOffice

IPsoft is upping the ante in service management by combining its Amelia virtual agent with the IPcenter platform under the 1Desk branding

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Point of View

How Digital Transformation is Defined by the OneOffice Framework

Digital Transformation takes many forms. We observe six dominant approaches to digital transformation.

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Point of View

The Five Drivers for the Future of Procurement Services: Cloud Platforms, Ecosystems, Sourcing Talent,

This Point of View looks at five driving forces in the transformation of procurement: platforms, ecosystems, talent, ‘Amazonification’, and blockchain

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Point of View

The Procurement Dilemma – Fixing the Basics with an Eye on the Future

How procurement buyers experience a market that’s evolving toward more business-outcome focused, flexible, collaborative services.

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Point of View

Amazon, Google, and Netflix: How Game Changers Disrupt Our Professional Lives and Enterprises

Amazon, Apple, AWS, Facebook, Google, Netflix, Salesforce, Airbnb, and Uber. What have they fundamentally changed?

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Top 10 Report

Blueprint Snapshot: Digital Tech Strategy Services, Healthcare

This report analyses and evaluates key digital consultancy service providers operating in the healthcare and life sciences industry.

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Top 10 Report

Blueprint Snapshot: Digital Tech Strategy Services, Utilities

This report analyses and evaluates key digital technology strategy service providers operating in the utilities industry.

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Top 10 Report

Blueprint Snapshot: Digital Tech Strategy Services, Manufacturing

This report analyses and evaluates key digital technology strategy service providers operating in the manufacturing industry.

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Top 10 Report

Blueprint Snapshot: Digital Tech Strategy Services, Energy

This report analyses and evaluates key digital consultancy service providers operating in the energy industry.

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Top 10 Report

Blueprint Snapshot: Digital Tech Strategy Services, Travel and Hospitality

This report analyses and evaluates key digital consultancy service providers operating in the travel and hospitality industry.

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Point of View

General Data Protection Regulation (GDPR) Overview

An overview of the impact and steps to be taken by enterprises to comply with upcoming GDPR regulation.

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Top 10 Report

Blueprint Snapshot: Digital Tech Strategy Services, Telecom

This report analyses and evaluates key digital consultancy service providers operating in the telecom industry.

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Top 10 Report

Blueprint Snapshot: Digital Tech Strategy Services, Public Sector

This report analyses and evaluates key digital consultancy service providers operating in the public sector.

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Top 10 Report

Blueprint Snapshot: Digital Tech Strategy Services, Insurance

This report analyses and evaluates key digital consultancy service providers operating in the insurance industry.

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Top 10 Report

HfS Blueprint Report: Aerospace Engineering Services

The 2017 Aerospace Engineering Services Blueprint analyzes 20 service providers including trends, and major market activities.

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Point of View

A Picture of Strategy: Mini But Mighty Design Team “Visualizes” Strategy with DXC Clients

How DXC's ENVISION incorporates drawing into digital transformation and other business challenges.

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Point of View

Why Banking and Financial Services is the Most Mature Sector for RPA and AI Adoption

We spotlight the results of interviews with 80 BFS leaders to gain critical insights into how this industry is embracing intelligent automation.

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