Explore our latest research, analysis, and thought leadership.
November 14, 2016When contracting for Energy Operations services and governing the engagement, what should Oil & Gas executives focus on?
November 10, 2016A research-based PoV on the use of RPA in Healthcare Operations and the value of partnership to achieving more impact with it.
November 09, 2016With the move to intelligent operations, digital, analytics and automation, delivery models are changing.
November 09, 2016HfS has identified 10 key PLM trends which are driving the PLM services market.
November 03, 2016Engineering service providers can spice up marketing by applying product development principles to CMO organizations.
November 01, 2016This PoV highlights 10 recommendations for Energy Operations Service Providers that help strengthen their Energy Operations offerings.
October 28, 2016Having the available talent and company wide attitude towards security is essential in preventing breaches.
October 28, 2016This is the September 2016 edition of our outsourcing deals analysis, a month in which we came across the details of 45 large deals.
October 26, 2016The real threat to our industry is Digital Disruption, not Automation.
October 25, 2016HfS examines where contact center operations are in terms of As-a-Service maturity and how that is likely to change in the next three years.
October 20, 2016This Blueprint Report covers current trends, forward-looking market activity and analysis of 18 service providers deploying IoT work.
October 20, 2016HCL and IBM extend partnership to manage and build out DevOps and Automation platforms.
October 19, 2016This Blueprint Guide evaluates the offerings of some early explorer service providers, giving buyers a sense of what’s available where things are going.
October 18, 2016This PoV covers details of Building Information Modeling (BIM), including different dimensions of BIM software.
October 18, 2016How can banks rise to the challenge of intelligent operations and the OneOffice?
October 17, 2016This Blueprint Guide provides a fresh take on the emerging Talent Acquisition Services in the As-a-Service Economy.
October 17, 2016Insurance carriers need to find a bridge between the radical “digital” experiments on the front end, with middle office and back office functions.
October 14, 2016Connecting assets to monitor and gain insights has been incredibly important in energy industries, and now we have entered a new phase.
October 13, 2016This PoV outlines key recommendations for Workday Service Providers.
October 12, 2016The inaugural Intelligent Automation Blueprint assesses 24 leading service providers on their capabilities.
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