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February 24, 2013Results from the HfS Research Global IT Trends Survey – Part One.
February 24, 2013This report highlights the path that a large footwear retailer in the US took to modernize its marketing by working with Infosys on a new marketing optimization
February 20, 2013This document sets out HfS Research’s market size and forecasting methodology for global IT and business services market data and provides the first set of
February 20, 2013In Part 2 of this series, we focus on what can be done to mitigate currency risk in outsourcing contracts.
February 18, 2013The slides from our recent webcast on IT in 2013.
February 18, 2013The Blueprint for the Industry Known as “Outsourcing” identified four challenges the outsourcing industry faces: Value Beyond Cost, The Future Operating and
February 15, 2013We examine the IT Services and BPO Market from 2013 to 2017. Our primary method is a supply side model that builds market dimensions by estimating revenues from
February 10, 2013The underlying reason for the rapidly growing importance of cloud use is buyers’ strong belief that using cloud computing will dramatically slash IT costs.
February 10, 2013Many CPOs, including those who have already outsourced their procurement organization, have asked, “How should I pay for procurement outsourcing services?”
February 09, 2013With regulatory reform taking the front seat following the reelection of President Obama, the healthcare insurance industry is looking at a bumpy 2013.
February 07, 2013This RapidInsight highlights the most important HIPAA changes and what you have to do to address them in time for the federal compliance deadline of September
February 06, 2013This report outlines the strategic business priorities BFS executives will focus on over the next few years and examines how the outsourcing industry is to the
February 05, 2013HfS and KPMG presented an open discussion on the banking and financial services industry in 2013. See the slides here.
January 31, 2013In this RapidInsight™, we explain what currency risk is for non-Treasury types and why protecting your organization from currency risk is important.
January 28, 2013HfS Research recently sat down with B.L. Narayan and Hubert Giraud of Capgemini BPO to discuss their company’s plans for growth in 2013.
January 21, 2013In this RapidInsight™, we present data that shows that increasing the number of service providers doesn’t drive better or worse business outcomes, but does
January 21, 2013This RapidInsight™ introduces how HfS Research’s governance benchmarking service can aid your organization.
December 21, 2012What are the seismic shifts in the evolving global finance sourcing landscape? HfS Research explored those grinding tectonic plates in its eye-opening September
December 21, 2012In this RapidInsight™, we look at the trends in this area, specifically the top five reasons many financial companies have chosen to retain captives and the
December 21, 2012In this RapidInsight™, HfS looks at the challenges financial institutions face as they manage what according to the Federal Bank of New York are $14 trillion
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