Research & Insights

Explore our latest research, analysis, and thought leadership.

New from HFS

Point of View

Ten companies shaping the Generative Enterprise™ Ecosystem

The HFS Generative Enterprise™ Ecosystem maps leading players across AI applications and infrastructure

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Hot Tech

Hot Tech Digest – Top tech firms to watch (March 2024)

The Hot Tech Digest presents a curated selection of innovative startups that have captured the attention of analysts at HFS.

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Point of View

Semiconductors—the next frontier of geopolitics

As the demand for semiconductors increase, geopolitics will play a crucial role in shaping the semiconductor supply chain.

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Point of View

A new beginning for managed services—an enterprise perspective

All the factors for market adoption are converging; it’s time for enterprises to include managed services in their delivery mix.

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Highlight Report

P&C insurers must break free from legacy thinking

Property and casualty insurers must break free from legacy thinking, drive ecosystem improvements, and embrace transformation.

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Point of View

HCLTech unveils a bold vision for E&U to converge IT/OT/BT for digital transformation

HCLTech recognizes the need for transformation in the E&U industry and has rebuilt its focus to grab new opportunities.

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Highlight Report

Deutsche Bank partners with Publicis Sapient to further its GenAI agenda

HFS caught up with Gil Perez of Deutsche Bank and Sean O’Donnell of Publicis Sapient to discuss how AI can drive real value.

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Point of View

For banks to drive the AI imperative, they must modernize core banking now

As we launch the 2024 Horizons report for core banking modernization service providers, we examine a modern core for integrating AI.

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Hot Tech

Hot Tech Digest – Top Tech Firms to Watch

The monthly Hot Tech Digest curates and analyzes notable tech startups, highlighting companies shaping the future of the industry.

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Point of View

Rethink enterprise ops as human-AI collaboration to thrive in the modern workplace

Leaders must reframe enterprise operations through the lens of the new workplace paradigm: human-AI collaboration.

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Point of View

Financial services modernization initiatives are the heart of cloud transformation

HFS interviewed two BFS firms working with Capgemini and AWS to better understand the relationship between modernization initiatives and cloud transformation

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Point of View

Celonis’ object-centric approach drives smarter decisions up and down the supply chain

Celonis’ object-centric platform enables real-time, data-backed decision-making.

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Point of View

Cigna bails on Medicare to focus on healthcare services—but it’s not for everyone

Cigna's exit from the Medicare business to focus on services suggests the risk business may not be commercially viable anymore.

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Point of View

Energizing consumer engagement and bridging the payer-provider divide with GenAI

GenAI can accelerate value realization from vertically integrated healthcare enterprises and help bridge the payer-provider disconnect.

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Data Viewpoint

The quality of service providers’ partners impacts AWM firms’ ability to create value

Service providers should curate a high-quality ecosystem providing the right expertise to deliver value and benefit to AWM firms.

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Horizons Report

HFS Horizons: Customer Experience Service Providers, 2024

This report assesses how well service providers help clients embrace innovation through customer experience and realize value.

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Point of View

RTO mandates reveal a widening cultural divide between employees and employers

RTO mandates expose a growing rift between employees and employers, underscoring control issues over genuine collaboration.

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Highlight Report

EY delivers data-driven well-being for Kean University

EY aids Kean University in data-driven well-being approach; reflects shift in prioritizing holistic wellness for institutions.

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Highlight Report

Sutherland and FORVIS: A collaborative leap into consult-to-operate finance transformation

Sutherland has formed a partnership with FORVIS to explore OneEcosystem™ propositions.

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Point of View

Regulations for AI in healthcare are near, and they need your attention now

In an uncertain regulatory landscape for AI, it is time to prepare an internal roadmap to operationalize compliance frameworks.

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