Research & Insights

Explore our latest research, analysis, and thought leadership.

New from HFS

Point of View

RTO mandates reveal a widening cultural divide between employees and employers

RTO mandates expose a growing rift between employees and employers, underscoring control issues over genuine collaboration.

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Highlight Report

EY delivers data-driven well-being for Kean University

EY aids Kean University in data-driven well-being approach; reflects shift in prioritizing holistic wellness for institutions.

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Highlight Report

Sutherland and FORVIS: A collaborative leap into consult-to-operate finance transformation

Sutherland has formed a partnership with FORVIS to explore OneEcosystem™ propositions.

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Point of View

Regulations for AI in healthcare are near, and they need your attention now

In an uncertain regulatory landscape for AI, it is time to prepare an internal roadmap to operationalize compliance frameworks.

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Highlight Report

Cigniti makes headway into digital engineering via a quality-driven approach

Cigniti is striving to outgrow its image as a quality engineering company to become a digital engineering provider.

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Point of View

IT services firms mandate a return to office…Will it backfire?

IT firms mandate a return to office, but trust may help win the war for talent.

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Highlight Report

Accenture boosts pharmaceutical and biotech with niche offerings

Accenture invests in QuantHealth, an AI-powered clinical trial design company.

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Point of View

Don’t let your GenAI project fail before it begins

Enterprises must address their data foundation to enable successful GenAI deployments.

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Point of View

Google and OpenAI fire the opening salvos of the next AI revolution

The latest GenAI breakthroughs from Google and OpenAI free enterprises to use data for decision making on a whole new scale.

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Point of View

Navigating the operationalization of GenAI

To progress with GenAI, we have to address the integration and governance issues operations leaders face.

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Market Impact Report

Democratizing GenAI: A reality check for business transformation

Insights from leaders navigating the GenAI revolution reveal its transformative potential and the need for realistic expectations.

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Highlight Report

HCLTech helps Banco do Brasil re-invent customer-centricity in the cloud

Banco do Brasil embarked on a customer-experience-led digital transformation with HCLTech to meet customers’ increasing demands.

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Point of View

Is your process intelligence tech rising to meet the challenges of enterprise scale and complexity?

KYP.ai’s Productivity 360 tackles core challenges enterprises face regarding process visibility and performance.

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Point of View

The HFS definition of enterprise AI

Our snackable AI glossary adds to your understanding of what stands behind the new tech shorthand you need to know.

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Hot Tech

Hot Tech Digest—January 2024

From Adept and Cohere to Rabbit and Roots

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Challenger Series

HFS Challenger: SoftwareOne

Tackling the digital dichotomy through self-funded innovation.

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Highlight Report

Infosys’ Responsible AI cuts the fears holding the C-suite back

If you want a piece of the AI action, get some help to overcome the fears paralyzing C-suite decision making.

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Highlight Report

iconica adds a cooperative flavor to the ServiceNow ecosystem

Against the market trend of consolidation, iconica aims to scale out a collective of ServiceNow pure plays

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Market Impact Report

Re-energize health consumer engagement and bridge the payer-provider divide with GenAI

Healthcare can leverage GenAI to address the payer-provider disconnect and maximize the value of vertically integrated healthcare enterprises.

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Data Viewpoint

Efficacy of technology deployment is reflected in an often-missed financial metric: revenue per employee

Revenue per employee indicates the efficiency of resource deployment; in a high-tech world, it should be tracking higher.

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