Given the slowdown in the traditional market and double digital growth for digital activities, it is no wonder most leading service providers have jumped at the Digital Revolution. Big plays are being made by all of the service providers, Wipro Digital being one of them. At a recent event, Wipro Digital shared its ambitions and achievements with members of the European IT Analyst community. The upshot being, Wipro Digital aims to be an end-to-end Digital Transformation partner, taking clients on the journey of strategy, design and technology.
However, this new business is not without risk. Enterprise services firms credibility has rested on their ability to deliver projects and managed services securely and consistently against a set of pre agreed SLAs and KPIs. Digital projects require an additional element of innovation and business transformation. HfS sees a number of challenges and recommendations for Digital units in the services industry.
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