David Cushman

Executive Research Leader

David Cushman is an executive research leader for HFS Research. He has a long-term focus on emerging technology, tracking OneOffice and OneEcosystem enablers from automation, artificial intelligence (AI), generative AI (GenAI), data and design thinking, Web3 and metaverse, process orchestration, workflow, and intelligence to quantum computing. He also leads the HFS Hot Tech program.

Experienced in startup, scale-up, and large-scale digital transformation programs, David has led digital development at the UK's fastest-growing media company, founded and grown digital consultancies across Europe, and worked with world-class companies as a director in digital strategy advisory at a Tier 1 services provider.

The author of The 10 Principles of Open Business (Palgrave Macmillan, 2014), David earned a joint honors degree in philosophy and sociology from the University of Essex.

He lives in Cambridgeshire, UK, with his wife and daughter and enjoys reading, writing, travelling, and thinking (exploration of all kinds). David embraces change and always seeks learning opportunities. But, for all that, he has been a supporter of Leeds United Football Club since he was seven years old. Some things just cannot be unlearned.

Watch David Cushman discussing about HFS Horizons: Metaverse Services Providers, 2023

David Cushman | HFS Research

Content By David Cushman

Competitive Intelligence

Accenture: Generative Enterprise™ Services Capabilities, 2023

A look at how Accenture performed in the HFS Horizons: Generative Enterprise™ Services Capabilities, 2023.

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Hot Tech

HFS OneEcosystem Hot Vendor: SnapLogic

Snaplogics IPaaS solution delivers intelligent automation and generative integration capabilities.

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Horizons Report

HFS Horizons: Generative Enterprise™ Services, 2023

The industry’s first competitive analysis of services firms and the value they create with enterprise clients exploring GenAI.

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Point of View

After the hype: What happened to the metaverse?

The metaverse may still be stuck in the starting blocks, but post-hype may be the right time to revisit your strategy.

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Hot Tech

HFS OneEcosystem Hot Vendor: DataSwitch

DataSwitch delivers an enterprise-grade, no-code, self-serviceable platform for data modernization and data engineering.

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Highlight Report

WNS applies GenAI to a global insurer’s end-to-end claims process

WNS' deep domain knowledge, process know-how, and GenAI-enhanced analytical engine deliver benefits for insurers.

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Point of View

If you aren’t using GenAI daily, get out of the way!

If you don’t understand GenAI’s capabilities, you risk basing business decisions on outdated knowledge.

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Point of View

Keep your options open when it comes to public or private LLMs

When it comes to large language models, leaders should avoid hitching their wagons to any one approach.

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