Sam Duncan

Practice Leader

Sam Duncan is a practice leader for HFS Research, based in Cambridge, UK. He graduated from Bournemouth University with a degree in economics. His interest in macroeconomics focuses on how the evolution of technology accelerated globalization. He also studied law, accounting, and investment management.

Since joining HFS, Sam has developed his understanding of blockchain and continues exploring the latest applications of the technology across various industries. He applies his economics background to keep up with the latest banking and financial services industry trends, with a particular interest in insurance. He is a regular contributor to the HFS Market Index, a quarterly report that breaks down the performance and key events of the leading service providers throughout the previous quarter.

When he's not keeping up with the latest market developments, Sam enjoys playing for his local rugby club and can often be found sampling the output of local breweries.

Content By Sam Duncan

Point of View

Are North American enterprises missing the process intelligence party? Don’t be fashionably late.

Our research found that over half of process intelligence engagements are in Europe, which means North American enterprise could be missing the party!

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Highlight Report

HFS Highlight: The Infosys pandemic pivot – how they transformed from media obsession to the safe pair

HFS shares its key take aways from Infosys’ September 2020 Virtual Analyst and Advisors Event

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Top 10 Report

HFS Top 10 Process Intelligence Products 2020

Examining key vendors in process mining and discovery, a set of technologies targeted at improving business operations using enterprise data.

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Highlight Report

Infosys weathers the economic downturn winning a huge digital transformation deal with Vanguard Financial

Infosys announced a landmark deal with asset management firm Vanguard - we dig into why this is a notable win.

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Point of View

Disruption not duct tape is the key for mortgage transformation

To best explore the mortgage industry’s future, we went to the experts and spoke with various lenders and providers supporting the industry.

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Market Analysis

Accenture’s earnings confirm the industry’s expected struggles—and offer a glimmer of hope for

Accenture’s recent Q2 2020 earnings give service providers the opportunity to understand the state of the market after the initial shock of COVID-19.

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Highlight Report

HFS Highlight: Infosys partnership with Celonis will help streamline client’s SAP S/4HANA migration

Infosys clients looking towards SAP S/4HANA migration should take note of the provider’s latest partnership with process mining unicorn Celonis.

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Point of View

Price cuts and flexible pricing models; it’s time to strike a deal with your provider

Current economic uncertainty has created an opportunity for enterprises to partner with leading service providers with more flexible pricing models.

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