President, Research and Advisory Services
Saurabh Gupta is president, Research and Advisory Services for HFS Research. He sets the strategic research focus and agenda for HFS Research, understanding and predicting the needs of the industry and ensuring that HFS maintains its position as the strongest impact thought leader for business operations and services research. Saurabh oversees HFS' global research function, managing the team of analysts and operations across the US, Europe, and Asia.
He is a recognized thought leader who is passionate about solving business problems and bringing big ideas to life. With more than two decades of experience across client, provider, advisory, and analyst roles, Saurabh brings a uniquely realistic and wide-ranging perspective to industry challenges and opportunities. He has authored more than 200 research reports, is a frequent speaker, and is regularly quoted in industry publications. Saurabh is well-known for spotting disruptive technology trends such as blockchain, Web3, metaverse, cloud, AI, and automation and predicting their implications for different stakeholders through frameworks including OneOffice™ and OneEcosystem™.
Before joining HFS, Saurabh led strategy for Genpact's CFO and transformation services, helped shape the business services strategy for AbbVie, managed Everest Group's global BPS practice, and worked as a techno-functional consultant at Infosys.
He is a mechanical engineer from Delhi College of Engineering and holds an MBA from IIT Bombay. He lives in Chicago with his wife and daughter. Saurabh is a fan of Indian cricket and European soccer.
May 28, 2018 The report assesses and profiles an exclusive set of 16 providers with broad coverage across multiple elements of the Digital OneOffice
May 14, 2018 Connect experiences to process for exceptional business impact
April 10, 2018 A record of the key findings from the HfS FORA Summit in New York, March 7-8
April 2, 2018 Genpact & Lease Accelerator launch solution to help compliance with the new lease accounting regulations scheduled to kick-off on 1/1/2019
March 7, 2018 As one generation of services grinds to a halt, another is quickly ramping up to drive what we at HfS are calling F&A 3.0.
March 1, 2018 The foundation for any blockchain solution is its underlying platform or framework, which sets the rules of the game. This PoV focuses on the top 5.
February 26, 2018 This Point of View report previews our healthcare value chain and the in-scope processes and change agents we’ll be examining throughout 2018.
February 26, 2018 This Point of View report previews our Life Sciences-specific value chain and the in-scope processes and change agents we’ll be examining throughout 2018.
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