It is common practice amongst analysts at the start of each year to lay out a set of predictions as to what will happen in the business services and IT marketplace and we decided to give it a try this year as well. We do this with some great reluctance as many times when we read predictions they feel so generic as to be useless in what they aim to do which is to help spark imagination and strategic thinking. However with the help of our trusty process automation robots at HfS, our team of analysts has gone over to the dark side of the analyst world and brought you our view as to what may happen in 2015.
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