Point of View

From Human to Digital: The Future of Global Business Services

The global business services world is facing a dramatic shift from labor to digital. Buckle up, because it is going to happen. This report summarizes the findings of a major new study of 482 global services practitioners, detailed on a global webinar hosted by the authors of this report and presented by KPMG and HfS Research.

Sign in to view or download this research.

Login

Register

Insight. Inspiration. Impact.

Register now for immediate access of HFS' research, data and forward looking trends.

Get Started

Download Research

    Sign In

    Insight. Inspiration. Impact.

    Register now for immediate access of HFS' research, data and forward looking trends.

    Get Started