A collection of the latest views from the HFS analyst team on artificial intelligence.
January 30, 2025This report evaluates how service providers drive innovation and deliver value across three strategic Horizons.
September 19, 2025Enterprise Minds (EM), Inc., is named an HFS Challenger for its innovation-led approach to legacy service models.
September 19, 2025Agentic AI, with its ability to autonomously perceive, reason, and act, is a helpful tool for data modernization and governance.
September 12, 2025Most vendor offerings are mislabeled as ‘agentic AI’, creating unrealistic expectations and hype.
Challenger Series
September 19, 2025Enterprise Minds (EM), Inc., is named an HFS Challenger for its innovation-led approach to legacy service models.
Data Viewpoint
September 19, 2025Agentic AI, with its ability to autonomously perceive, reason, and act, is a helpful tool for data modernization and governance.
Market Impact Report
September 16, 2025This report with Iron Mountain aims to understand whether BFSI organizations are ready to face disruption or become irrelevant.
Point of View
September 12, 2025Most vendor offerings are mislabeled as ‘agentic AI’, creating unrealistic expectations and hype.
Market Impact Report
September 09, 2025The journey toward an AI-empowered, agile enterprise is challenging but underway in organizations across sectors.
Point of View
September 05, 2025AI is accelerating shadow IT as business users build concepts into apps. IT needs representation. FDE may be the answer.
Point of View
September 05, 2025AI will have a major impact on the way services are delivered. HFS researched the effect of AI on tax and audit services.
Highlight Report
September 04, 2025CIOs and CTOs must choose between open and closed approaches to build and orchestrate AI agents for value.
Data Viewpoint
September 03, 2025This report sheds light on how client risks and demands drive innovation in the evolving cybersecurity landscape.
Highlight Report
September 02, 2025Enterprises subscribe to the notion of "AI as a catalyst to reimagine the business" stall in experimentation instead of scaling.
Hot Tech
September 02, 2025A successful pivot from traditional IDP to agentic-driven workflow automation.
Point of View
August 27, 2025For BFS leaders, responsible AI must be the price of admission, not a bonus feature, when choosing a tech or services partner.
Point of View
August 26, 2025Compliance executives waiting on AI legislation to tell them how to behave are already falling behind customer and market needs.
Highlight Report
August 26, 2025Altimetrik helps enterprises cut through complexity and build the foundational capabilities.
Market Impact Report
August 25, 2025Empowering deskless workers with digital tools, culture, and AI by placing them at the center of enterprise transformation.
Challenger Series
August 20, 2025Straive earns the HFS Challenger title for evolving from content services to AI, analytics, & digital solutions across industries.
Highlight Report
August 18, 2025Hurtling toward an agents-everywhere free-for-all? WRITER's Action Agent promises a fix - with caveats.
Market Impact Report
August 06, 2025AI is the new enterprise disruptor - those who reimagine purpose, models, and ecosystems will lead; others risk irrelevance.
Point of View
August 04, 2025The biggest barrier to AI success is the weight of legacy systems and outdated processes.
Point of View
August 01, 2025Petrochemical industry must be a digital command center that connects innovation with compliance and agility with accountability.
If you don't have an account, Register here |
With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.
Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.
Contact us at [email protected] for more information on premium access.
If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.
