A collection of the latest views from the HFS analyst team on artificial intelligence.
January 30, 2025This report evaluates how service providers drive innovation and deliver value across three strategic Horizons.
January 02, 2026Chemical industry CIO should prioritize the data core, governance before operationalizing the AI and agents.
December 24, 2025For AI to deliver enterprise-level outcomes, rebuild your operating model on a modern Services-as-Software™ (SaS) foundation.
December 23, 2025This Hot Tech examines how Perpetuuiti turns continuity plans into repeatable execution using automation and AI.
Point of View
January 02, 2026Chemical industry CIO should prioritize the data core, governance before operationalizing the AI and agents.
Point of View
December 24, 2025For AI to deliver enterprise-level outcomes, rebuild your operating model on a modern Services-as-Software™ (SaS) foundation.
Highlight Report
December 23, 2025EdgeVerve wants to orchestrate fragmented estates to deliver business outcomes.
Hot Tech
December 23, 2025This Hot Tech examines how Perpetuuiti turns continuity plans into repeatable execution using automation and AI.
Highlight Report
December 22, 2025Telcos must move beyond connectivity to platforms to break the single digit growth norm.
Point of View
December 17, 2025Enterprises buried in technical debt will be locked out of the next wave of AI-native value creation unless they repay it.
Point of View
December 17, 2025Cut the chaos of supervising AI models, context, and autonomous decisions with our framework for safe and productive use of LLMs.
Highlight Report
December 12, 2025Leaders must recognize process debt is an AI blocker rather than let it sabotage Agentforce deployments.
Point of View
December 10, 2025Industrial enterprises are failing to connect the short-term and long-term—or find the talent to do so.
Highlight Report
December 10, 2025Physical AI is your best bet to turning infrastructure into a revenue engine.
Market Vision Paper
December 10, 2025More than two-thirds of global ServiceNow implementations stall because delivery models are stuck in a pre-AI era.
Challenger Series
December 08, 2025AI-driven digital engineering firm using multi-agent models to modernize systems and simplify enterprise workflows.
Highlight Report
December 05, 2025AI platforms that convert legacy logic into reusable assets now fuel faster, lower-cost enterprise transformation.
Point of View
December 05, 2025A call for CFOs to redesign finance for AI-native speed, accuracy, and trust before legacy models turn it into a bottleneck.
Point of View
December 04, 2025HFS analysts connected with Tomas Kunzmann, Chief Executive Officer, and Pieter Viljoen, Chief Data Officer of Allianz Partners.
Market Impact Report
December 03, 2025Enterprises must rewire for Human+Machine delivery or risk falling behind in the Services-as-Software™ era.
Hot Tech
December 03, 2025Autonomy.Computer rethinks agentic architecture to deliver viable scale without blowing up cost, complexity and risk.
Point of View
December 03, 2025Telco COOs must team up with their CTOs and partners to deliver AI driven field services outcomes.
Market Vision Paper
December 02, 2025AI growth hinges on how effectively organizations strengthen their security, governance, and control over data.
Point of View
December 01, 2025A guide for CIOs to shift from cloud projects to cloud products and build a continuously modernized, AI-ready cloud.
If you don't have an account, Register here |
With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.
Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.
Contact us at [email protected] for more information on premium access.
If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.
