HFS on Artificial Intelligence

A collection of the latest views from the HFS analyst team on artificial intelligence.

More HFS Artificial Intelligence Research

Competitive Intelligence

HCLTech: Global Capability Centers (GCC) Services Capabilities, 2026

A look at how HCLTech performed in the HFS Horizons: Global Capability Centers (GCC) Services, 2026.

Competitive Intelligence

Genpact: Global Capability Centers (GCC) Services Capabilities, 2026

A look at how Genpact performed in the HFS Horizons: Global Capability Centers (GCC) Services, 2026.

Competitive Intelligence

EY: Global Capability Centers (GCC) Services Capabilities, 2026

A look at how EY performed in the HFS Horizons: Global Capability Centers (GCC) Services, 2026.

Competitive Intelligence

Cognizant: Global Capability Centers (GCC) Services Capabilities, 2026

A look at how Cognizant performed in the HFS Horizons: Global Capability Centers (GCC) Services, 2026.

Competitive Intelligence

Capgemini: Global Capability Centers (GCC) Services Capabilities, 2026

A look at how Capgemini performed in the HFS Horizons: Global Capability Centers (GCC) Services, 2026.

Competitive Intelligence

ANSR: Global Capability Centers (GCC) Services Capabilities, 2026

A look at how ANSR performed in the HFS Horizons: Global Capability Centers (GCC) Services, 2026.

Competitive Intelligence

Accenture: Global Capability Centers (GCC) Services Capabilities, 2026

A look at how Accenture performed in the HFS Horizons: Global Capability Centers (GCC) Services, 2026.

Point of View

AI alone won’t deliver always-on supply chains: Rewire or stay reactive

Why agentic AI alone won't make your supply chain always-on, and what CSCOs must rewire to close the gap.

Horizons Report

HFS Horizons: Global Capability Centers (GCC) Services, 2026

Compare 24 GCC service providers on their ability to drive AI, innovation, and measurable enterprise outcomes.

Highlight Report

IBM has the trust, the stack, and the moment: now it must sell beyond the CIO

IBM has the trust and stack to lead the AI-era consulting rebuild, but must sell to the CFO and COO, not just the CIO.

Highlight Report

Canva quietly became an AI company, yet your company still calls it a design tool

Canva quietly evolved from design tool to AI platform; here’s what CMOs need to know before the next AI platform decision.

Take 5 Report

Stop bankrolling your food and agri partner’s learning curve; demand expertise

Stop funding your food and agri AI partner's learning curve and start demanding the domain expertise you need.

Competitive Intelligence

WRITER: Agentic Technology Capabilities, 2026

A look at how WRITER performed in the HFS Horizons: Agentic Technology, 2026.

Competitive Intelligence

SAP: Agentic Technology Capabilities, 2026

A look at how SAP performed in the HFS Horizons: Agentic Technology, 2026.

Competitive Intelligence

Otera: Agentic Technology Capabilities, 2026

A look at how Otera performed in the HFS Horizons: Agentic Technology, 2026.

Competitive Intelligence

Lyzr: Agentic Technology Capabilities, 2026

A look at how Lyzr performed in the HFS Horizons: Agentic Technology, 2026.

Competitive Intelligence

CrewAI: Agentic Technology Capabilities, 2026

A look at how CrewAI performed in the HFS Horizons: Agentic Technology, 2026.

Competitive Intelligence

ServiceNow: Agentic Technology Capabilities, 2026

A look at how ServiceNow performed in the HFS Horizons: Agentic Technology, 2026.

Competitive Intelligence

Salesforce: Agentic Technology Capabilities, 2026

A look at how Salesforce performed in the HFS Horizons: Agentic Technology, 2026.

Competitive Intelligence

Rhino.ai: Agentic Technology Capabilities, 2026

A look at how Rhino.ai performed in the HFS Horizons: Agentic Technology, 2026.

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