HFS on Artificial Intelligence

A collection of the latest views from the HFS analyst team on artificial intelligence.

More HFS Artificial Intelligence Research

Competitive Intelligence

EY: Generative Enterprise Services Capabilities, 2025

A look at how EY performed in the HFS Horizons: Generative Enterprise Services, 2025

Competitive Intelligence

Genpact: Generative Enterprise Services Capabilities, 2025

A look at how Genpact performed in the HFS Horizons: Generative Enterprise Services, 2025

Competitive Intelligence

HCLTech: Generative Enterprise Services Capabilities, 2025

A look at how HCLTech performed in the HFS Horizons: Generative Enterprise Services, 2025

Competitive Intelligence

IBM: Generative Enterprise Services Capabilities, 2025

A look at how IBM performed in the HFS Horizons: Generative Enterprise Services, 2025

Highlight Report

TGL is more than golf—it’s a model for AI-driven business transformation

Tomorrow’s Golf League (TGL) is proving that AI and immersive technology can transform a sport and an entire industry.

Point of View

DeepSeek upends AI’s power structure, threatens Silicon Valley dominance

DeepSeek upends Silicon Valley's dominance. What does it mean for enterprises and the future development of AI models?

Market Impact Report

Only 12% of enterprises have cracked the AI maturity code—it’s catch-up time for the rest

Only 12% of enterprises have mastered AI integration, while 88% struggle with tech/business alignment, data silos, and cultural barriers to AI adoption.

Market Impact Report

Break free from GenAI pilot purgatory

A guide for enterprise leaders on moving GenAI initiatives from endless pilots to successful organization-wide implementation and value creation.

Horizons Report

HFS Horizons: Generative Enterprise Services, 2025

This report evaluates how service providers drive innovation and deliver value across three strategic Horizons.

Point of View

GenAI is reshaping work—don’t let it dull human intelligence

GenAI threatens to cripple human intelligence as workers become addicted to AI shortcuts. Leaders must act now to prevent cognitive collapse.

Highlight Report

Look beyond the DeepSeek hype—Writer has already blazed that AI trail

While Chinese AI entrant DeepSeek is grabbing headlines, the excitement underlines why US-based Writer’s focus on enterprise-ready AI demands your attention.

Highlight Report

Genpact’s AI Gigafactory: Building the factory floor for enterprise AI

Genpact's AI Gigafactory is a new model for scaling enterprise AI, combining industry expertise and technical capabilities to move beyond pilot projects.

Highlight Report

TrueFoundry solves MLOps headaches with automated pipelines

TrueFoundry simplifies MLOps with a system to combat the issues keeping CTOs awake at night.

Point of View

Trump’s Stargate demands you accelerate your Services-as-Software plans

Trump’s $500 billion AI infrastructure project, designed to secure America’s technological supremacy, promises a transformative leap in AI.

Point of View

Stay in control amid Microsoft and OpenAI’s agentic land grab

OpenAI and Microsoft make a land grab for your use of agentic AI with autonomous agents embedded in the enterprise stack.

Highlight Report

Cognizant breaks through enterprise agentic orchestration barrier

Cognizant's Neuro® AI Multi-Agent Accelerator tackles enterprise AI silos, enabling seamless orchestration of autonomous agent networks.

Highlight Report

Snowflake’s bold play: Betting on the future of data dominance

Snowflake is making audacious strides to cement itself as the undisputed titan of the cloud data platform arena.

Highlight Report

Quality and validation are non-negotiable when unlocking AI’s full potential for businesses

Enterprise digital teams should focus on quality engineering, innovative testing, and training to be efficient with high quality.

Point of View

Gumming up supply chains: US enterprises need to get their act together in 2025

The $19 billion supply chain sector is experiencing unprecedented challenges and opportunities.

Highlight Report

Microsoft consolidates ESG tech to widen businesses’ path of least resistance

Will business leaders go beyond the big names to maximize their sustainable impact and business value?

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