HFS on Artificial Intelligence

A collection of the latest views from the HFS analyst team on artificial intelligence.

More HFS Artificial Intelligence Research

Point of View

Industry must link sustainability, AI, talent or keep failing these transitions

Industrial enterprises are failing to connect the short-term and long-term—or find the talent to do so.

Highlight Report

Asset-heavy firms, turn your infrastructure into revenue using physical AI

Physical AI is your best bet to turning infrastructure into a revenue engine.

Market Vision Paper

Reinvent your ServiceNow service model with agentic AI

Enterprise leaders learn why outdated ServiceNow service models stall ROI and how agentic AI fixes the delivery model.

Challenger Series

HFS Challenger: Indium

Indium earns the HFS Challenger accolade for embedding AI into the engineering core to accelerate legacy modernization.

Highlight Report

Stop scaling with people and demand services that act like software

AI platforms that convert legacy logic into reusable assets now fuel faster, lower-cost enterprise transformation.

Point of View

Make finance the AI brain or risk running your business blind

A call for CFOs to redesign finance for AI-native speed, accuracy, and trust before legacy models turn it into a bottleneck.

Point of View

Otera helps Allianz Partners use AI to target a €300M profit increase by 2027

HFS analysts connected with Tomas Kunzmann, Chief Executive Officer, and Pieter Viljoen, Chief Data Officer of Allianz Partners.

Market Impact Report

The Human+Machine era will reward orchestrators, not integrators

Enterprises must rewire for Human+Machine delivery or risk falling behind in the Services-as-Software™ era.

Hot Tech

HFS Services-as-Software™ Hot Tech: Autonomy.Computer

CTOs scaling AI agents will find out why actor-based architecture cuts multi-day runs to 15 minutes at a fraction of the cost.

Point of View

Telecom COOs: Cut field ops costs by 30% with agentic AI or watch your competitors do it first

Telco COOs must team up with their CTOs and partners to deliver AI driven field services outcomes.

Market Vision Paper

CISOs, reshape your response to AI-shifted threats with NIST CSF 2.0

AI growth hinges on how effectively organizations strengthen their security, governance, and control over data.

Point of View

Run your cloud services as software to stop scaling technical debt

A guide for CIOs to shift from cloud projects to cloud products and build a continuously modernized, AI-ready cloud.

Highlight Report

Stop tool shopping for AI, readiness isn’t a purchase

HCLTech’s Analyst Day, the company demonstrated transformation from a diverse portfolio into a unified Services-as-Software model.

Highlight Report

With Agentforce ready, enterprises must step up to find a new breed of partner

Movate believe it has developed a roadmap that will drive enterprises towards production with Agentforce.

Highlight Report

Build trust at scale by making quality predictive, not reactive

Quality today is about engineering trust at scale, not just finding defects.

Challengers' Code

Vertical AI is a real win as Veltris lifts growth for micro-industries

Veltris shows how Vertical AI embedded in micro-industry workflows drives real revenue outcomes, not just pilots.

Point of View

Enterprise buyers must co-create India’s chip supply chain or lose control of their AI future

This POV describes how enterprises must take part in creating India's semiconductor supply chain.

Point of View

CIOs must rethink GCCs beyond cost arbitrage to innovate, orchestrated by AI

Business leaders should redesign their GCC charters to reflect innovation and P&L outcomes, orchestrated by AI-enabled workflows.

Highlight Report

Close your speed–trust gap or miss the AI innovation wave

WRITER’s AI Leaders Forum revealed a speed–trust gap holding back the business benefits of rapid technological innovation.

Point of View

Don’t wait for 2030: Reinvent your workforce or lose the AI race

Recompose your IT workforce now as AI is ending headcount growth and redefining how humans and machines create value.

1 13 14 15 57

Sign In

Sign up for a free
research account

With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.

By registering you agree to our privacy policy.

I hereby consent that HFS Research can process my personal data.

Digests/Newsletters: Overviews of the latest news, insight, and research by HFS.

HFS Events: Exclusive invitations to HFS webinars, roundtables, and summits, bringing together key industry stakeholders focused on major innovations impacting business operations.

Premium Access

Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.

Contact us at [email protected] for more information on premium access.

    Contact Ask HFS AI Support