HFS on Artificial Intelligence

A collection of the latest views from the HFS analyst team on artificial intelligence.

More HFS Artificial Intelligence Research

Competitive Intelligence

Cognizant: AADA Quadfecta Services Capabilities, 2024

A look at how Cognizant performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024

Competitive Intelligence

Eviden: AADA Quadfecta Services Capabilities, 2024

A look at how Eviden performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024

Competitive Intelligence

EXL: AADA Quadfecta Services Capabilities, 2024

A look at how EXL performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024

Competitive Intelligence

EY: AADA Quadfecta Services Capabilities, 2024

A look at how EY performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024

Competitive Intelligence

IBM: AADA Quadfecta Services Capabilities, 2024

A look at how IBM performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024

Competitive Intelligence

Infosys: AADA Quadfecta Services Capabilities, 2024

A look at how Infosys performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024

Competitive Intelligence

KPMG: AADA Quadfecta Services Capabilities, 2024

A look at how KPMG performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024

Competitive Intelligence

TCS: AADA Quadfecta Services Capabilities, 2024

A look at how TCS performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024

Highlight Report

IBM sign-posts more-with-less advantages of AI-led agentic services

IBM's agent-based system shows the industry is shifting from labor-based services to hybrid human-ai.

Market Impact Report

Transforming GBS to generative business services: Tech-led challenges and aspirations

Insights from in-depth discussions with 20 C-suite executives on the evolving business services landscape.

Market Impact Report

We must seize our GenAI moment and reinvent ourselves

How to become proficient in prioritization, deployment, and risk management challenges to achieve results when adopting generative AI (GenAI).

Point of View

Prepare for agentic AI to shatter corporate workforces and global economies

Prepare for agentic AI to reshape workforces, flatten hierarchies, and disrupt global economies with vast social implications.

Point of View

No burning platform? That’s a poor excuse for continually mismanaging change

Don’t wait to find your business frantically reacting to catch up.

Point of View

Address your enterprise cultural debt first to have a fighting chance of overcoming the rest

Phil Fersht, CEO and Chief Analyst at HFS Research, talks to Cognizant CEO Ravi Kumar.

Data Viewpoint

The IT services industry is ripe for disruption

Global 2000's technical debt is $1.5-2 trillion, and we've built a $1.5 trillion IT services industry to manage it. The math simply does not add up!

Point of View

RPA supervisor to IA orchestrator—C TWO advances up the Generative Enterprise S-curve

The market is experiencing a significant shift toward the Generative Enterprise, reshaping the traditional S-curve of value creation.

Horizons Report

HFS Horizons: AADA Quadfecta Services for the Generative Enterprise, 2024

The report outlines a roadmap for transformation through AI, automation, and data platforms, focusing on optimization, scaling innovation, and disruptive

Highlight Report

IBM and SAP embrace OneEcosystem™ to drive next-level business value

Saurabh Gupta connected with Jason Kelley, Stacy Short, and Christine Rhoads to discuss the latest IBM and SAP partnership.

Highlight Report

Explore the future of next-gen manufacturing innovations with TCS

TCS is focusing on digital innovation in manufacturing to create customer-centric solutions and make processes efficient and agile.

Highlight Report

AI will soon fix its long list of issues—you must be ready

Enterprises must trust in AI or get left behind by those who do – warns Cognizant CEO Ravi Kumar S.

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