HFS on Customer and Employee Experience

A collection of the latest views from the HFS analyst team on customer and employee experience.

More HFS Customer Experience Research

Competitive Intelligence

Accenture: Energy and Utilities Services Capabilities, 2025

A look at how Accenture performed in the HFS Horizons: Energy and Utilities Service Providers, 2025

Competitive Intelligence

Capgemini: Energy and Utilities Services Capabilities, 2025

A look at how Capgemini performed in the HFS Horizons: Energy and Utilities Service Providers, 2025

Competitive Intelligence

Cognizant: Energy and Utilities Services Capabilities, 2025

A look at how Cognizant performed in the HFS Horizons: Energy and Utilities Service Providers, 2025

Competitive Intelligence

EY: Energy and Utilities Services Capabilities, 2025

A look at how EY performed in the HFS Horizons: Energy and Utilities Service Providers, 2025

Competitive Intelligence

Hitachi Digital Services: Energy and Utilities Services Capabilities, 2025

A look at how Hitachi Digital Services performed in the HFS Horizons: Energy and Utilities Service Providers, 2025

Competitive Intelligence

Infosys: Energy and Utilities Services Capabilities, 2025

A look at how Infosys performed in the HFS Horizons: Energy and Utilities Service Providers, 2025

Competitive Intelligence

LTIMindtree: Energy and Utilities Services Capabilities, 2025

A look at how LTIMindtree performed in the HFS Horizons: Energy and Utilities Service Providers, 2025

Competitive Intelligence

Publicis Sapient: Energy and Utilities Services Capabilities, 2025

A look at how Publicis Sapient performed in the HFS Horizons: Energy and Utilities Service Providers, 2025

Competitive Intelligence

TCS: Energy and Utilities Services Capabilities, 2025

A look at how TCS performed in the HFS Horizons: Energy and Utilities Service Providers, 2025

Competitive Intelligence

Wipro: Energy and Utilities Services Capabilities, 2025

A look at how Wipro performed in the HFS Horizons: Energy and Utilities Service Providers, 2025

Competitive Intelligence

Birlasoft: Energy and Utilities Services Capabilities, 2025

A look at how Birlasoft performed in the HFS Horizons: Energy and Utilities Service Providers, 2025

Competitive Intelligence

Cyient: Energy and Utilities Services Capabilities, 2025

A look at how Cyient performed in the HFS Horizons: Energy and Utilities Service Providers, 2025

Competitive Intelligence

Deloitte: Energy and Utilities Services Capabilities, 2025

A look at how Deloitte performed in the HFS Horizons: Energy and Utilities Service Providers, 2025

Competitive Intelligence

EXL: Energy and Utilities Services Capabilities, 2025

A look at how EXL performed in the HFS Horizons: Energy and Utilities Service Providers, 2025

Competitive Intelligence

HCLTech: Energy and Utilities Services Capabilities, 2025

A look at how HCLTech performed in the HFS Horizons: Energy and Utilities Service Providers, 2025

Competitive Intelligence

IBM: Energy and Utilities Services Capabilities, 2025

A look at how IBM performed in the HFS Horizons: Energy and Utilities Service Providers, 2025

Competitive Intelligence

KPMG: Energy and Utilities Services Capabilities, 2025

A look at how KPMG performed in the HFS Horizons: Energy and Utilities Service Providers, 2025

Competitive Intelligence

PwC: Energy and Utilities Services Capabilities, 2025

A look at how PwC performed in the HFS Horizons: Energy and Utilities Service Providers, 2025

Competitive Intelligence

Schneider Electric: Energy and Utilities Services Capabilities, 2025

A look at how Schneider Electric performed in the HFS Horizons: Energy and Utilities Service Providers, 2025

Competitive Intelligence

Siemens Energy: Energy and Utilities Services Capabilities, 2025

A look at how Siemens Energy performed in the HFS Horizons: Energy and Utilities Service Providers, 2025

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