Webinars & Podcasts
How forward looking enterprises are augmenting Automation through AI.
Giving the RPA market a much needed reality check - HfS style
A Special Webcast Where We Discuss The Future Outsourcing Framework: The Digital Oneoffice
This webinar will share the key findings of the State of Business Operations survey with 829 enterprise buyers, service providers and advisor/consultants.
In this webinar, the HfS analyst team will share their 2017 research agenda and key points of interest.
This webinar demonstrates how ignio™, the world’s leading cognitive system, has been helping customers tackle the complex problem of batch job management
Welcome to the completely unsponsored, unvarnished HfS web debate on the future of the "Roboboss"
Standard Bank Case Discussion: Improving Customer Experience through RPA + AI-powered Cognitive Automation
Experts from HfS Research, Atos and Rio2016 will discuss what infrastructure and support where needed to enable the explosion in digital consumption of the 2016 Olympic Games.
Experts from HfS Research, Cognizant, Warner Bros., and CoreLogic discuss the impact of aligning back, middle and front office approaches – resulting in new operating models that are increasingly “born digital”, data rich, and outcome-based, in support of the business to which they strategies align.
Experts from HfS Research, HGS, Conduit Global, and Teleperformance discuss the role contact center plays in executing on an omnichannel strategy and how that will be changing in the future.
In this webinar, experts from HfS Research, IBM, and Waterfund discuss how cognitive platform based solutions and a design-thinking led approach allow for delivering a personalized, end-to-end frictionless experience.
Experts from HfS Research, Accenture and client organizations will discuss findings from the recent State of Cybersecurity and Digital Trust 2016 research
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