A deep dive into HfS's 2015 Enterprise Analytics Services Blueprint report.
This webinar examines our brand new research, which surveyed 540 industry stakeholders on the state of BPO talent.
This webinar digests a manic six months to make sense of the as-a-service economy.
HfS Research announces its 2015 Research Agenda that will focus on the evolution of the "As-A-Service Economy."
This webinar, from December 11, 2014, saw a lively discussion and debate on how BPO for insurance is changing to better meet the business needs of insurance carriers.
See HfS Research and KPMG Shared Services and Outsourcing Advisory discuss the core findings of our recent study.
Webinar slides from the November 6, 2014 "The Line Between Hype and Reality for Robotic Process Automation" webinar, sponsored by Genpact and Automation Anywhere.
Slides from the February 27, 2014 webinar.
HfS Research hosted its first “Live and Unfiltered Outsourcing Debate between Buyers and Providers” on August 4, 2011. 700+ people listened as three buyers and three service providers shared their distinct world views and wisdom.
Hear from HfS' Phil Fersht and Tony Filippone, and PwC's Charlie Aird and Nick Atkin as they outline the fundamentals of Global Business Services. You can listen the the playback of the recording by clicking here, in addition to downloading the slides.